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Administrative Assistant 1 (Lashkar Gah (LAK), AF, 24825)
Reports to (role)
Head of Unit
Purpose

Administrative Assistant 1 provides secretarial and/or administrative support.
Accountabilities & Functional responsibilities
ACCOUNTABILITIES AND RESPONSIBILITIES

Functional Responsibilities:

Updates and retrieves data in/from specialized tools and databases.

Creates and maintains paper or electronic files up-to-date.

Follow-up on specific processes.

Drafts and finalizes correspondence, bordereaux, internal presentations, meeting minutes and other documents; shares information among users.

Updates the timeline, tables and charts, schedule and other tools and ensures invoices are followed up on.

Prepares for meetings by setting up rooms and materials, including technical set-up for conference calls, presentations and video conferences.

Carries out secretarial tasks such as making photocopies, destroying documents and managing stationary stocks.

Applies information-management instructions and ensures compliance with procedures.

May be called upon to manage petty cash.

SPECIFIC ACTIVITIES

Ortho Work - Office activities (Secretarial duties)

Photocopies and distributes messages to all concerned departments.

Pays the salaries.

Opens individual file and keeps it up-to-date at all time.

Prepares and co-signs employment contract and other

Contractual documents.

Records and follows-up absences.

Provides statistics or other reports when required.

Be aware of the Orthopaedic Centre's activities and objectives
People management responsibilities

Yes
Scope & Impact
Geographical remit: delegation-level (field) or headquarters.
Financial remit: prepares and follows up on invoices (for meetings, etc.).
Relationships
Internally, interacts with staff within the delegation or headquarters.
Externally, interacts with commercial providers.
Certifications / Education required
High school diploma or equivalent training.

Excellent command of English; other languages an asset.

Computer skills, including Microsoft Office suite.
Professional Experience required
Two years' experience in a secretarial position.
Our Values
At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Finance & Administration Manager 1 (Lashkar Gah (LAK), AF, 24768)
Reports to (role)
Head of Office
Purpose

Finance & Administration Manager 1 is accountable for the integrity of financial and analytical accounting and for reporting from the field. S/he oversees all financial resources and administrative activities, such as management of premises and staff travel, in a given delegation/other structure, and acts as Human Resources and/or Logistics Manager in the absence of a dedicated specialist.
Accountabilities & Functional responsibilities
Finance

Ensures application of financial procedures

Supervises the work of the Finance in charge (bookkeeping), ensures quality and timeliness

Acts as adviser, trainer, and coach to all colleagues in the covered structure on all financial matters

Acts as ICRC’s “economic conscience” in the site, contributing to the economical use of resources

Performs cash supervision and expenses control

Checks and validates the bills, invoices, stickers and all related tasks

Checking the safe on daily bases with the cashier

Checking and validating SR, IR (Internal Requests), ID (Internal Demands)

Report suspected fraudulent activity to FAD Coordinator or HoS

Supports the Head of structure in establishing (and updating) of the Risk Assessment for the structure, focusing on risks related to real estate and finance. Implements and monitors risk-mitigation measures in his/her area of responsibility, in close liaison with technical departments.

Premises

Supervises the ICT Department and assures the properties are managed according to ICRC standards.

Keeps all properties files updated at all times.

Prepares inventory for equipment and furniture.

Ensures maintenance of premises and equipment

Supervises renovation works

People management (HR) support

Participates in recruiting interviews if/as requested by HR

Contributes to conflict management if/as requested by HR

Performs appraisals for the Administrative Assistant, Accountant, Premises/Maintenance, ICT and Radio.

Maintains adequate communication among the staff

Provides JDs for Finance and Admin team

Supports HR if/as requested

Focal point for LnD team to follow the Afghanistan Training Procedure

If needed, Assures contact with external Language learning centres in close collaboration with KAB LND

Following and filing internal language learning courses, according to AF language policy

Providing necessary information to LnD team KAB in case of need

Supports LnD if/as requested

Supervises the ICT Department and assures the properties are managed according to ICRC standards.

Briefs interlocutors on policy and procedures
People management responsibilities

Yes
Scope & Impact
Manages the Finance & Administration team and the « Welcome » desk in charge of all travel arrangement at the delegation/structure;

Budget of delegation/structure: typically under CHF 3 million if standalone delegation;

Number of staff members: typically 10-50;

Number of premises (offices and residences) under contract: typically under 5. Less than 10 staff members to be accomodated (impact on premises);

Number of delegations/structures covered: typically 1-2;

Annual local spent: typically under CHF 2 million;

POSITIONS CONCERNED:

F & A Manager in a sub-delegation or office where the environment is stable and secure, the financial risk is low to medium, staff members are relatively experienced and as such the structure can be fully managed locally;

Onboarding position or 1st mission position in a capital/main site with H0 or H1 level with proximity to coaching opportunity by experienced F & A Manager. Previous experience in the humanitarian sector not required.
Relationships
Internally, interacts with the Head of Delegation/ structure and with other departments in the field, and with the Head of Finance & Administration Sector at headquarters.

Externally, interacts with financial authorities (tax authorities, Ministry of Labour, Ministry of Foreign Affairs, embassies) and suppliers (e.g. Heads of Finance).
Certifications / Education required
University degree in business administration, finance/accounting or human resources, or hospitality management.

Diploma in accounting (CPA/CMA or similar) / internal audit (CIA or similar) an asset.

Fluent command of English and French.

Computer literacy.
Professional Experience required
3 years' confirmed practical experience in finance, management or human resources, including at least 1 year in financial accounting/controlling.

At least 1year ICRC field experience

Experience in an international working environment, abroad or with an international organization/development agency.
Our Values
At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Finance Specialist for Premises (800914) (Manila Shared Services Centre , PH, 24808)
Position Overview

The Premises Specialist plays a pivotal role in managing and optimizing the tangible investment budget and infrastructure of the organization, ensuring effective coordination and oversight of various initiatives related to premises management.
Accountabilities and Responsibilities
Monitor actual expenses vs budget and track projects with various budget owners.

Ensure close financial monitoring of major investment projects.

Participate in annual budget exercise for investment projects and monitor entries in Anaplan platform.

Develop and utilize KPIs for enhanced financial management and monitoring.

Monitor HQ and field depreciation from capitalized assets.

Prepare presentations and review documents for infrastructure board meetings.

Participate in annual closing exercise by managing capital commitments, asset capitalization, impairment loss testing, and auditors' inquiries.

Participate in financial statements reporting by providing an overview of investment activities during the year and report on invested amounts.

Prepare internal memos on investment policy updates.

Act as a reference point for tangible investments, provide guidance and answers on various queries related to accounting, capitalization, depreciation, etc.

Assume the role of Subject Matter Expert for all field premises tasks, with a focus on refining Standard Operating Procedures, tools, and policies for optimal performance.

Collaborate on initiatives including reporting, new reference documentation, and participation in working groups
Selection Requirements
Certified Public Accountant

Experience with premises management

Proficiency in PowerPoint and ERP systems (Peoplesoft, JD Edwards)

Strong analytical and problem-solving abilities

Advanced strategic thinking skills and highly autonomous

Excellent interpersonal and communication skills

Proven track record of driving process improvements and implementing controls

Detail-oriented, organized, and able to manage multiple priorities
What We Offer
Dynamic and fast-growing organization

Access to further in-house and/or external training

Flexible work schedule

Humanitarian endeavour and international environment
Application Reminders

If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter – in one document.

Deadline of Application: 26 May 2024

Target Start Date: Immediately

Office Address: 32/F Petron Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only shortlisted candidates will be notified.

This vacancy is open for Philippine residents only.
Pension Fund Director (Geneva (GVA), CH, 24468)
Introduction

The ICRC Pension Fund is looking for its next Director, a passionate and empathetic leader with demonstrated experience in a management position and skills in occupational pension funds, financial management, administration and governance.

The International Committee of the Red Cross (ICRC)

The ICRC works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with the National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

The ICRC Pension Fund

The ICRC has long been interested in the well-being of its staff, including when they leave the institution. Outside of any compulsory pension scheme, it set up its Pension Fund as a foundation under Swiss law in 1973. Headquartered in Geneva, the fund is subject to the Law on occupational pension schemes (LPP) and now has more than 5, 000 active and retired members of 160 nationalities in more than 100 countries.

Values
The Pension Fund is committed to being a partner who listens to the needs of everyone, both insured members and the employer. In this way, it affirms its desire to offer services adapted to its members' different forms and life situations.
It has opted for a comprehensive approach to fiduciary due diligence that combines traditional financial criteria with those of responsible investment and applies irreproachable and transparent governance vis-à-vis itself and its partners.

Ambitions
The Pension Board wants to continue developing its services, policies, and management tools. In this context, it wishes to internalize administrative and technical management and advance the digitalization of document processing and workflow systems.
Main duties and responsibilities
With dynamism and empathetic leadership, you will be responsible for managing the Pension Fund and its smooth running.
To do this:

You provide the Pension Board and the other bodies of the Fund with the information necessary to fulfil their respective duties and responsibilities:

You will keep a constant and proactive watch on the occupational pension schemes in Switzerland.

You prepare for meetings of the Pension Board and other bodies of the Fund. You participate in an advisory capacity and ensure that the minutes are kept.

You will lead a team of employees (currently 4) in charge of the administration of the Pension Fund and oversee its development.

You are responsible for the implementation of the strategy and the projects decided by the Pension Board, in particular:

Internalization of administrative and technical management.

Digitalization of document processing and workflow systems, as well as the creation of a membership portal.

Change management associated with these projects.

You are responsible for the day-to-day fund management, including:

Asset management (CHF 1.8 billion as of 31.12.2023) implemented by asset managers.

Administrative and technical management.

Financial and accounting management.

Advice to active members, pension recipients and the employer.

Internal and external communication.

You represent the Pension Fund to external partners (actuaries, auditors, authorities, etc.).
Profile and skills
You have a federal diploma in pension fund management, an equivalent training, a professional expert certification in occupational benefits, or an equivalent university degree.

You have extensive professional experience in leadership or senior management roles within international companies/organizations that care for their financial performance and staff wellbeing.

You have proven governance or management experience at a pension fund in Switzerland.

Your experience and skills enable you to complete organizational and technological transformation projects successfully.

Your ability to listen and communicate allows you to create trusting relationships with active members, pension recipients, the employer, and various external partners.

Your leadership allows you to build a motivating and collaborative work environment that enables your team to achieve ambitious goals.

You have demonstrated an ability to work in an international and multicultural environment.

You are fluent in French and English.
Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviours based on these shared values.

For more information on the ICRC values, please visit this page.
Additional information
Location: Geneva

Type of contract: open-ended

Grade: D1

Activity rate: 100%

Contract start date: January 2025

Recruiter: Yana Makaveeva

Deadline for applications: Wednesday, June 5, 2024

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.
Career Development Specialist (12-month project) (Geneva (GVA), CH, 24015)

Context

The International Committee of the Red Cross (ICRC) responds to worldwide humanitarian needs through its global network of delegations. The ICRC is an impartial, neutral, and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of war and other situations of violence and to provide them with assistance.

The Department of Mobilization, Movement, and Partnerships (MMP) drives ICRC’s interactions and partnerships with the Red Cross/Red Crescent Movement and other partners, government donors, the private sector, and the public. It mobilizes the necessary political and financial support required for the ICRC to deliver on its institutional strategic objectives.

The Resource Mobilization Division (REM) is the Division of the MMP Department that manages the institutional relationship between ICRC and its various donors. The ICRC Resource Mobilization Strategy 2020 – 2030 was validated in December 2020, and the budget to launch the related transformation program was approved in March 2021. It aims to guide fundraising efforts at the ICRC by establishing five strategic orientations that seek to address challenges identified today and prepare fundraising at the ICRC to be fit for purpose in the future.

The position will be part of the Resource Mobilization division. it will be initially set for a 12-month project with an option to extend the project with a wider department scope based on results and needs. Work from home is integrated within ICRC culture.

Purpose

This position is key for driving one of ICRC's HR priorities for Resource Mobilization: providing a clear path for career growth and development. It aims to support the definition of REM strategic HR positioning and develop the appropriate career architecture, career paths and competency framework. Additionally, the role will also drive REM people managers development so they may sustain staff development themself.

Relationships

The Career Development Specialist will report operationally to the REM Head of Support and functionally to the MMP Human Resources Business Partner. The Career Development Specialist will work closely with the REM business transformation team. Additionally, The Career Development Specialist may collaborate closely with PAC Centre of Expertise, Talent Manager and Learning & Development Manager.

The Career Development Specialist will be an active member of the extended «People for MMP community» encountering all professionals dedicated to people-related work streams for the MMP Department. This includes, general HR Management, Talent Attraction and Acquisition, Talent Management, Learning and Development, the MMP Operating Manager and any MMP professional working on People thematic on an ad hoc basis.

Main duties & responsibilities

Delivering the Career Architecture
•   Delivering a thorough career movement analysis both quantitatively and qualitatively so to inform REM on actual career imports and exports trends.
•   Defining the strategic and operational needs for the REM workforce from short to long term.
•   Supporting the HRBP in defining REM strategic HR positioning in the sense of ideal talent diversity, workforce mix, imports and exports so to support REM strategic ambition to shift the ICRC toward a fundraising organization culture.
•   Delivering REM job architecture, career paths and competency framework to support the strategic positioning in collaboration with PAC Centre of Expertise.

Leading Management Development:
•   Selecting, adapting, or developing the right people management tools for REM Managers within PAC ecosystem
•   Developing REM Managers for them to become fully equipped hiring and people managers.
•   Coaching REM Managers in accompanying staff individual development plans

Others:

•   We naturally anticipate some colleagues may reach out directly to the Career Development Manager for personal advice.

•   Also, we support ad hoc direct service, we expect the Career Development Manager to focus its work on leveraging Line Managers rather than direct delivery.

Profile, Education and Experience Required

•   A minimum of a bachelor’s degree or equivalent in a relevant discipline such as human resources, social sciences, business administration, data analytics or market analytics. A Master’s Degree or MBA would be an advantage.
•   A minimum of 6 years of general professional working experience
•   Fluent command of English and at least one other globally spoken language. Capabilities in French would be an advantage.
•   At least one specific professional experience in designing career paths, career tools or management development.
•   At least one specific experience in relationship and stakeholder management. Experience working with executives would be an advantage.
•   At least one specific experience working internationally. Experiences working abroad will be an advantage.

Additional information

Location: Geneva, Switzerland

Type of position: Fixed-Term Contract

Length of Assignment: 12 months

Grade: B3

Activity rate: 100%

Estimated start date: ASAP

Application deadline: Monday, 27 May 2024

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.
Movement Cooperation Officer (Kunduz (KUD), AF, 24767)
Reports to (role)
Deputy Head of Sub-delegation MAZAR
Purpose

The Movement Cooperation Officer 2 contributes to developing and implementing the delegation’s objectives for cooperation with the International Red Cross and Red Crescent Movements. S/he is responsible for the implementation of the activities foreseen in the ARCS-ICRC cooperation partnership agreement in the North-East Region. S/he oversees the implementation of the Safer Access Program in the area covered by the sub-delegation. S/he contributes to building a positive relationship between the ICRC and other Movement components, particularly the ARCS.
Accountabilities & Functional responsibilities
Supports the implementation of the operational partnership between the ICRC and the ARCS by working closely with ICRC colleagues and the ARCS to ensure the practical application of the ARCS-ICRC operating frameworks.

In close coordination with the Cooperation Coordinators, advises on the ARCS policies and decision-making structure, thereby ensuring ICRC alignment.

Advises management and relevant departments on matters related to the National Society and the RCRC Movement.

Acts as the sub-delegation focal point for all matters related to the cooperation with the ARCS North-East Region and liaises with the Cooperation Coordination and deputy when relevant.

Oversees the implementation of the Cooperation programs in alignment with the yearly plan of actions. Supports the ARCS in the implementation of the agreed upon activities.

Jointly with the ARCS, prepares quarterly and specific activity budget plans, in accordance with the established procedures and agreed upon yearly cooperation plan of action.

In close coordination with the cooperation coordination colleagues and sub-delegation based in Kabul and Mazar, respectively, oversees the implementation of the Safer Access Awareness sessions in the North-East

Establishes and maintains a privileges relationship with the ARCS staff at Kunduz regional office and branches, at all levels, maintaining regular contacts with the Head of Region and Head of Provincial Branches.

Provides analysis reports on the key developments at ARCS North-East region, including on operations, structural changes, strengths, or capacity strengthening needs.

Organizes systematic briefings for colleagues in Kunduz, Mazar, and Kunduz on ICRC-ARCS cooperation partnership strategy, formal engagement framework, working modalities and cooperation programs.
People management responsibilities

No
Scope & Impact
Geographical remit: delegation- or sub-delegation level.
Is in charge of several files, under the supervision of the Movement Cooperation Coordinator.
Relationships
Internally, interacts with the Movement Cooperation team and other staff who work with the NS.
Externally, interacts with technical staff from operating and participating NSs.
Certifications / Education required
University degree, preferably in social sciences or other relevant fields

Knowledge of the socio-economic context of the North and the North-East (Kunduz, Baghlan, Takhar, Badakhshan) in particular

Proven program management skills and team building competencies.

Fluent in written and spoken English and in local language(s)

Confirmed management skills.

Good communication skills

Good computer skills

Good analytical skills
Professional Experience required

5 years’ work experience in the humanitarian sector, with proven program management.
Our Values
At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Economic Security Generalist 2 (800079) (Gulbahar (GUL), AF, 24789)
Reports to (role)

Economic Security Generalist 3

Purpose

The EcoSec Field Officer deals with EcoSec activities in Gulbahar Office. Under the supervision of the Head of Office and with the support by the EcoSec team leader in AFC SD, s/he contributes to the management and coordination with other departments to implement EcoSec interventions as per EcoSec operational plan for Afghanistan. The EcoSec Field Officer contributes to the design, implementation, and monitoring of the EcoSec programs in Gulbahar and assists the Head of Office in the contribution to the Office and Sub-delegation’s strategy as well as analyses the humanitarian situation.
Accountabilities & Functional responsibilities
PROJECT MANAGEMENT

Designs or adjusts data collection tools and collects data in line with the household economy approach.

Enters data into and maintains the EcoSec Project Activity Management tool (PAM).

Performs mid-level qualitative and quantitative data analysis.

Contributes to identifying response options based on an analysis of EcoSec core components (food consumption/production, living conditions, income support and capacity-building) in multidisciplinary approach and alignment with the EcoSec operational plan and strategic orientations for Afghanistan.

Contributes to designing a good method for registering beneficiaries.

Contributes to developing methods, plans, implementation, logistics and reporting for aid distributions.

Contributes to the design, implementation, monitoring and evaluation of the overall EcoSec programs in the Gulbahar AoR in coordination with the EcoSec Team leader and EcoSec Coordinator for related budget, staff, and material resources (including mobilizing specialists/ service providers).

Collaborates and builds synergies actively with other ICRC Departments (e.g. Health, Water and Habitat, Protection, Cooperation, Communication, Logistics, ICT and Finance and Administration).

Integrates cross-cutting issues at all stages, such as context-specific vulnerabilities, nutrition and accountability to beneficiaries and applies a risk-management approach in close coordination with the supervisor.

Participates in monitoring and evaluation of EcoSec activities conducted in the Gulbahar AoR.

Provides constructive feedback related to the program and ensures effective integration of the agreed changes and reviews recommendations.

Prepares financial forecast in coordination with administration in Gulbahar.

INSTITUTIONAL REPORTING AND DOCUMENTATION

Contributes to key strategy, planning and reporting documents for the EcoSec programs.

Prepares field visit reports, minutes of meetings and other documents related to EcoSec activities when required.

Contributes to the weekly operational report (SITREP) and other institutional reporting.

Provides monthly statistical reports and ensures accurate reporting is shared.

COOPERATION WITH NATIONAL SOCIETY AND PARTNERS

Ensures effective operational partnership and cooperation with technical staff of the NS at regional and branch level if/when requested.

Participates in joint assessments/field visits and program implementation with NS and/or partner organisations in Gulbahar partnership programs.

ADDITIONAL DUTIES

Follows up on all work-related messages and correspondence with the relevant contacts and departments.

Is aware of the Sub-delegation’s and Office’s objectives and has a good knowledge of the Movement and other contacts relevant to the position.

Contributes to analysing the security, socioeconomic, cultural, and political environment as it relates to the ICRC in Gulbahar.

Collects and shares information so as to improve the ICRC’s understanding of the environment and humanitarian trends and responses.

Translates documents and interprets upon requests.

Takes responsibility for her/his own professional learning and development.
People management responsibilities

No
Scope & Impact

Geographical remit: Gulbahar including Panjshir, Kapisa, Parwan and Bamyan provinces.
Relationships
Under the guidance of the Head of Office and the EcoSec Team leader, s/he interacts with the EcoSec team members and other departments’ responsible as per program needs.

Externally, maintains and develops a network of district-/province-level contacts with communities and their leaders, authorities, and other humanitarian actors in consultation with the supervisor.
Certifications / Education required
High school diploma, technical education or professional or university degree in a related field.

Technical education or work experience in the field of nutrition, food security and livelihoods.

Good command (spoken and written) of English; knowledge of the local language(s).
Professional Experience required
3–5 years’ experience in a similar field of activity.
Our Values
At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Head of Digitalization (Geneva (GVA), CH, 24741)
Context

At the end of 2023, the ICRC deployed its Institutional Strategy for 2024 – 2027, which provides a contemporary view of its mandate. Digital is an essential component of this strategy with a dedicated specific objective to " enhance operational capacities, support a leaner, more agile and cost-efficient organisational model and increase accountability and transparency.” As ICRC embarks on a transformational journey to overhaul current processes, use technology to maximise operational efficiency and lead the Institution towards a digitally enabled model, digitalisation shall become a key enabler of these upcoming efforts.

The ICRC grew significantly between 2012 and 2022 in response to humanitarian crises. Still, it is also acknowledged that bureaucracy has increased with symptoms of complexity, including the multiplication of tools and databases, obsolete paper-based processes, and significant compliance requirements.

Purpose

Reporting to the Head of Digital Transformation and Data division, the Head of Digitalisation is part of the Leadership Team of the division, together with the Heads of the two other units, which are Global Data & Analytics Office and Humanitarian Platform (Red Safe).

S/he is accountable for clarifying the primary end-to-end process of the ICRC, optimising other end-to-end processes together with the métiers in charge and delivering simplification, standardisation, and digitisation for the entire Institution. S/he is responsible for the ICRC backbone pillar of the digital strategy that aims to integrate strategic ICRC systems, including ERPs, better. S/he coordinates the governance mechanisms put in place to deliver the digital strategy of the ICRC and oversees specific budget allocation for digital transformation initiatives.
Accountabilities & responsibilities
Process optimization:

Leads the development and implementation of programs and processes linked with the digital transformation balancing quick wins to reduce paper and complexity, and strategic transformations to modernize ICRC operating model.

Develops an ICRC digital ecosystem that keeps ICRC main end-to-end process at core while improving User experience for ICRC personas that are Leadership, Staff, Partners, and Affected Populations

Measures “as-is” business processes and develops “to-be” in collaboration with key stakeholders aligning drivers of complexity and unmet business and User needs.

Develops and tracks metrics to steer the efficiency gains taking inspiration from peers, vendors and internal stakeholders.

Together with his/her team, tests different processes optimization in sandbox environments. Promotes standard industry processes for support functions whenever relevant.

As the Business Owner of the Digital transformation, works closely with T&I and related governing bodies to ensure that all investments done in systems take into consideration further integration across systems for improved data flow.

Defines which workflows are the most important and co-owns the design principles with the métiers and T&I for a future ERP landscape modernization.

Works closely with Product lines and Innovation bodies to deliver improvements in an efficient way.
Program Management:

Identifies risks and related mitigation measures associated with the transformation program and ensures that component projects and other initiatives effectively manage risk.

Ensures that professional change management practices are in place and implemented with a particular focus on User training and adoption.

Manages the budget and resources for the transformation program and its component projects and initiatives.

Monitors, controls and reports on progress and roadmaps to the senior sponsors of the ICRC’s digital transformation.

Ensures alignment across the Institution and coordinates efforts with other Strategic Programs teams.

Coordinates the governance mechanisms, including the Digital Governing Body and the Control Tower, put in place to deliver the ICRC's digital strategy.
Strategy implementation:

Measures and monitors KPIs related to the relevant sections of the Institutional Strategy roadmap.

Together with the Head of Digital Transformation and Data, works closely with the Resource Mobilization team (REM) to develop further funding activities for the digital transformation of the ICRC.

Budget management:

Is directly responsible for the budget of his/her unit

Allocates funds to other initiatives linked to the digital transformation of the ICRC
People management responsibilities
Directly supervises a team of Project Managers and Business Analysts in HQ and Shared Services.

Builds the team further between HQ and ICRC Shared Services Centers of Belgrade and Manila as the digitalisation program grows further.
Relationships
Internally, interacts with the Directorate, Heads of divisions, Heads of Units

Works closely with internal and external stakeholders, including business process owners, user support teams (field), T&I teams and Innovation.

Externally, interacts with consultants as needed; experts in the field of lean, agile and simplification; counterparts in peer International Organizations and NGOs

Works closely with external partners and suppliers in charge of systems linked to processes.
General duties
Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement

Understands and adheres to the ICRC Code of Conduct

Understands the roles of the components of the International Red Cross and Red Crescent Movement

Respects and observes staff regulations and security rules at all times

Represents the ICRC professionally at all times

Develops and maintains a pleasant and conducive working environment with colleagues and line managers

Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC

May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary
Professional experience required
Typically 15+ years of professional experience

Minimum five years experience in successfully managing large projects or programs with a multidisciplinary team

Experience in leading large-scale transformations

Good knowledge of standard end-to-end processes such as hire to retire, procure to pay or record to report

Experience in ERP development and deployment from a metier/standpoint

Experience in low-tech countries and frugal innovation a plus
Certification/education required
University degree

Change management training (Prosci)

Certification in project management, e.g. Safe Agile, Project Management Professional (PMP), PRINCE2

Lean experience is an asset.

Training in managing multiple projects and/or programme management certificate, e.g. Managing Successful Programmes (MSP)

Fluent command of English and French (English essential).

Computer proficiency
Additional information
Location: Geneva

Type of contract: Open-ended

Grade: C3

Activity rate:100%

Application deadline: 19th of May 2024

The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.
Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Administration and Learning Associate (Geneva (GVA), CH, 24749)
What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with the National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

Reporting to the Portfolio and Change Manager and collaborating closely with the Partnering and Learning & Development teams, the Administration & Learning Associate will enhance engagement between People & Culture and HR managers globally. Additionally, they will advocate for our Digital Skills Forge training program.

Given their responsibilities, the incumbent will handle personal and confidential information. Therefore, they must uphold strict confidentiality by the ICRC Human Resources ethical guidelines.
Main duties & responsibilities
Coordinate and oversee content management across various internal platforms.

Assist in enhancing HR and budget document management processes.

Compile HR content derived from annual risk analyses and strategic directives from field Delegations (PFR).

Contribute to revising crucial strategic policies and tools to aid HR Managers in the field.

Prepare and co-facilitate webinars.

Manage shared mailboxes and promptly address colleagues' inquiries.

Conduct data collection and analysis tasks.

Offer administrative support, including managing participation lists, monitoring external platform statuses, and maintaining distribution lists.
Desired profile and skills
University degree in a relevant field (e.g. HR, organisational psychology, communications, marketing).

Have a maximum of one year's professional experience after graduation (relating to the post) or two years if you have been in previous traineeships.

Excellent communication skills and proficiency in English and French or Spanish are required, and Arabic is an asset.

Proven track record in the development and delivery of content.

Advanced proficiency in computer skills, encompassing the Microsoft Office suite and SharePoint.

Proficient in managing deadlines and consistently delivering results.

Demonstrated excellence in customer relations management.

Strong interpersonal skills coupled with cultural sensitivity.
Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviours based on these shared values.

For more information on the ICRC values, please visit this page.
Additional information
Location: Geneva

Type of contract: Traineeship

Length of assignment: 12 months

Relocation: Not provided for traineeships

Visa/permit: Legitimacy card provided

Gross monthly salary: 3,891 CHF

Estimated start date: ASAP

Application deadline: Monday, 20 May 2024

The ICRC values diversity and is committed to crafting an inclusive working environment. We encourage applications from all qualified candidates.
Application submission guidelines
Please ensure your application includes the following:

A Cover Letter, not exceeding 500 words, highlighting the skills and experience you bring to the position.

A Curriculum Vitae (CV), limited to 2 pages without photos.

A portfolio of your work (if available)

Copies of your diplomas, work certificates, and a colour scan of your passport should be uploaded in your candidate profile's 'Additional Documents' field.
Traineeship in the Talent Attraction & Acquisition Unit (Geneva (GVA), CH, 24747)
What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with the National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The Talent Attraction traineeship position is there to contribute to the field of talent attraction and employer branding: we need your help here to embrace our online presence and walk with us further into the digital future.

The post holder should also support the team in producing data and metrics and contribute to the branding and communication efforts, positioning the ICRC as an employer of choice within the humanitarian sector.
Main duties & responsibilities
Digital communication

Social Media Management (with a focus on LinkedIn, but not limited to ): Create content, manage the community, and contribute to the communications strategy in cooperation with the relevant Talent Attraction Officer.

Publish job ads on external channels.

Website management: update, lead the career section of the website and build content.

Content production

Using design tools such as Adobe suite (Illustrator, Photoshop, InDesign, but not limited to) to build digital content to support the activities of the Talent Attraction team.

Draft and edit articles for use on our public and internal channels.

Design and regularly update the introduction page of the Talent Attraction service on the Intranet (ICRC internal platform).

Metrics / Reporting

Analyze, interpret and produce regular reports on LinkedIn campaigns (engagement rate, audience analysis, etc.).

Analyze, interpret and report data from our Career website to support our website monitoring and digital strategy.

Document Management

Systematically keep track of all documents relevant to Talent Attraction.

Build new information management processes if required to facilitate access to key information to colleagues in the field.

Ad hoc support

Provide ad hoc logistical support to the global Talent Attraction team.
Professional Experience required
Bachelor's degree in marketing, communications, or related field.

First experience in branding, talent attraction, or digital communications.

An initial experience in data production and consequent analysis.

Less than one year of paid professional experience post-graduation.

Proficient in English with additional language skills in French, Arabic, Russian, Portuguese, and/or Spanish.
Desired profile and skills
Passionate about humanitarian work.

Proficient in creating and managing social media content.

Exceptional communication and writing abilities, combined with a collaborative mindset.

Capable of taking initiative and delivering results promptly.

Demonstrated autonomy and strong organizational capabilities.

Demonstrated flexibility and adeptness in efficiently managing multiple tasks.
Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviours based on these shared values.

For more information on the ICRC values, please visit this page.
Additional information
Location: Geneva

Type of contract: Traineeship

Length of assignment: 12 months

Relocation: Not provided for traineeships

Visa/permit: Legitimacy card provided

Gross monthly salary: 3,891 CHF

Estimated start date: ASAP

Application deadline: Monday, 20 May 2024

The ICRC values diversity and is committed to crafting an inclusive working environment. We encourage applications from all qualified candidates.
Application submission guidelines
Please ensure your application includes the following:

A Cover Letter, not exceeding 500 words, highlighting the skills and experience you bring to the position.

A Curriculum Vitae (CV), limited to 2 pages without photos.

Copies of your diplomas, work certificates, and a colour scan of your passport should be uploaded in your candidate profile's 'Additional Documents' field.
Centre of Expertise Associate (Geneva (GVA), CH, 24748)
What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with the National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

What the People and Culture (PAC) Department does

PAC strives to create a workplace and employee experience that keeps staff passionate and motivated – in good and tough times. We promote a safe work environment, learning and development opportunities, the fair and inclusive treatment of all staff members, open communication, and a culture of trust, integrity, and accountability. We do this by providing best practices, solutions, and other forms of in-person or remote support.

In other words, PAC is there to accompany staff at every step of their journey with the ICRC.

Purpose

Under the supervision of the Portfolio and Change Manager and in close cooperation with the Heads of People and Career Development and Staff Health, the Centre of Expertise Associate will contribute to supporting people management, well-being and engagement activities within PAC.
Main duties & responsibilities
Support the Performance Management and Development (PMD) campaign:

Update PMD materials with relevant information and dates (annually).

Perform the weekly data extractions from HR Space (HRIS system) & (Tableau).

Provide support for project enhancements and project management.

Prepare and deliver communication presentations and capacity building for stakeholders.

Maintain close relationships and support the HRIS BPO.

Support the annual Our Voice staff survey campaign:

Assist in developing and executing communication plans for new campaigns.

Maintain community building on different media.

Campaign back office activities, including data uploads, cleaning, and survey setup.

Participate in Workday Peakon relationship management ad-hoc meetings.

Develop and deliver presentations and support material for capacity building.

Monitor shared mailboxes and other communication channels.

Leadership Talent Reviews: support with data and presentations

Support the Staff Health team (maintaining strict confidentiality on all HR-related data or issues): HR documents filing.
Desired profile and skills
You are:

A creative and solutions-oriented team player.

Excellent interpersonal skills and cultural sensitivity.

Customer-relations oriented and able to work for multiple stakeholders.

Able to maintain strict confidentiality.

You have:

A university degree in a relevant field (e.g. organizational psychology, communications, marketing, business, or HR).

A maximum of one year's professional experience after graduation (relating to the post) or two years if you have been in previous traineeships.

Excellent communication skills and proficiency in English are required; French, Spanish or Arabic are assets.

A track record in developing and delivering content while managing multiple deadlines.

Advanced computer skills, including Microsoft Office suite (especially PowerPoint and Excel), and comfortable using design and project management tools (Canva, Mural).
Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviours based on these shared values.

For more information on the ICRC values, please visit this page.
Additional information
Location: Geneva

Type of contract: Traineeship

Length of assignment: 12 months

Relocation: Not provided for traineeships

Visa/permit: Legitimacy card provided

Gross monthly salary: 3,891 CHF

Estimated start date: ASAP

Application deadline: Monday, 20 May 2024

The ICRC values diversity and is committed to crafting an inclusive working environment. We encourage applications from all qualified candidates.
Application submission guidelines
Please ensure your application includes the following:

A Cover Letter, not exceeding 500 words, highlighting the skills and experience you bring to the position.

A Curriculum Vitae (CV), limited to 2 pages without photos.

A portfolio of your work (if available)

Copies of your diplomas, work certificates, and a colour scan of your passport should be uploaded in your candidate profile's 'Additional Documents' field.
Head of Cross-Media (Geneva (GVA), CH, 24451)
Context

The Head of Cross-Media is a senior management position within the communication division at ICRC headquarters in Geneva. Together with other communication leaders, the postholder will play a key role in implementing theICRC’s 2024-2027 Communication Strategy and in ensuring communications activities dovetail closely with the priorities of the Institutional Strategy. The postholder will foster collaboration with other communication teams and promote the mindsets, skills and approaches required for successful communications delivery across the organisation.

The Head of Cross-Media reports to the Head of the Communication Division within the Department of Mobilisation, Movement and Partnership (MMP).

Purpose of the position

The Head of Cross-Media oversees a team that manages ICRC’s media engagement and public digital ecosystem including the global social media channels, website, and digital marketing. The team delivers global campaigns and integrated media and content strategies to support ICRC’s operations, influencing, and mobilization objectives. The team offers expertise, services, and advice for storytelling across the organization at field and headquarters.
Main duties and responsibilities (1/2)
The post holder will lead and oversee the work of a team of 15 staff members in Geneva and 10 based elsewhere, organized in different poles of expertise (media, digital channels & marketing, content & campaigns, support to fundraising). The Head of Cross-Media’s main responsibilities are as follows:

Ensure that the ICRC's external communication contributes effectively to the organization's ambitions in terms of global public positioning, access, and acceptance at the field level, promoting international humanitarian law (IHL) and the Fundamental Principles of the Movement, humanitarian diplomacy, financial and human resource mobilization, and digital transformation (in collaboration with other heads of communication teams).

Oversee the development and implementation of public engagement activities - media outreach and multi-faceted, digital and offline campaigns in particular - aimed at strategically positioning ICRC’s action and IHL and at shaping public debate, placing particular focus on key countries and themes which are global priorities for the organization.

Lead on editorial plans and messaging around priority themes; contribute to regional/contextual ones.

Oversee the strategic use, management of and publishing on ICRC’s public digital platforms (website and social media channels) and ensures digital marketing KPIs and strategy is aligned with the wider communication strategy.

Oversee the development of powerful AV and creative content to communicate ICRC priorities, positions and policies to various external audiences, with a particular focus on the general public.
Main duties and responsibilities (2/2)
Support ICRC's leadership in its engagement with the media and on social media platforms to leverage our influence and voice as a key part of the organization's public communication efforts.

Accountable for the audio-visual part of the headquarters production book, prioritizing and scoping work and costs for final validation and delivering final content.

Ensure Cross-Media related skills are reflected in recruitment, learning and development efforts for communication and other relevant staff both in delegations and at headquarters.

Ensure work and collaboration within and across all communication teams of the MMP department through coordination platforms (global, regional, thematic) and projects.

Strengthen cooperation and coordination with key National Red Cross and Red Crescent Societies and their International Federation on media and digital engagement and public campaigns.

Develop, guide and coordinate strategic relations with other external stakeholders such as media organizations (traditional and digital) and communication leaders of UN agencies, INGOs and corporate partners.
Education and experience required
Master's degree in journalism, mass communication, public relations, or digital communication.

At least 15 years of experience as a professional communicator including at management level - with the ICRC and/or the Red Cross Red Crescent Movement a strong asset.

A track record of successfully developing and implementing powerful and innovative cross-media campaigns and activities with global impact.

Proven leadership record.

Professional and/or academic training in leadership and management.

Excellent spoken and written English; working command of additional relevant language(s) such as French, Arabic, Spanish and German an asset.
Desired profile and skills
Strong ability to translate complex issues into powerful messages.

Externally focused and driven; extensive knowledge of the media and digital ecosystems.

Ability to work under tight deadlines and high external and internal pressure.

Excellent interpersonal and communication skills, with the ability to manage relationships with key internal and external stakeholders.

Commitment to creating a diverse and inclusive work environment.

Excellent analytical, negotiation, and problem-solving skills.
Additional information
Location: Geneva

Type of contract: Open-ended (6 years)

Grade: D1

Activity rate:100%

Estimated start date: 1 July 2024

Application deadline: 22 May 2024

The ICRC values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates.
Agile Coach (Geneva (GVA), CH, 24673)
Reports to (role)

Head of Lean Agile CoE (LACE)

Purpose

The ICRC is an independent, neutral organization ensuring humanitarian protection and assistance for victims of armed conflict and other situations of violence. It takes action in response to emergencies and at the same time promotes respect for international humanitarian law. In an ever-evolving world, the ICRC recognizes the importance of seizing digital opportunities to enhance its operational capabilities; support a leaner, more agile and cost-efficient organizational model; and increase accountability and transparency.

We’re looking for an experienced agile coach to help transition our existing work practices to a full embrace of agile methodology, from the top down and across different department and maturity levels. The agile coach will mentor and guide our product teams in identifying the best practices for their specific challenges. S/He will work in the Lean Agile Center of excellence in the Technology and Information division as active contributor in streamlining agile product delivery, while fostering a learning organization. This is a key role consistent with the long-term strategy of the institution, helping our cross-functional teams deliver better products in a faster, more efficient manner.
Accountabilities & Functional responsibilities
Collaborate with Head of LACE in

establishing coherence across product lines and beyond the T&I division in the SAFe framework implementation

championing the use of metrics

facilitating communities of practice across key agile roles, i.e., product owners, scrum masters, release train engineers, business owners

accelerating the adoption of a culture of continuous learning among employees through individual and team coaching

Coach senior managers in agile practices to ensure adoption of best practices from the top down

Communicate agile principles, scrum practices, and overall operating model across the organization

Undertake daily follow-ups with individual team members to ensure projects are on track and goals are being met

Maintain objectivity regarding issues and how to troubleshoot them by applying agile principles

Hold stand-up meetings with cross-functional teams to review project status

Support teams in determining resource allocations to maintain agile practices and ensure smooth product delivery
Scope & Impact
Geographic remit: global.

Works with all project teams including T&I staff and metier stakeholders, to analyze current systems and processes and design a strategy for adopting agile best practices

Needs deep understanding of the institutional and the digital strategies to fine-tuning team approaches to ensure that overall goals are being met.

Lead agile workshops for developer and functional teams, as well as for key stakeholders

Contributes significantly to adopting a culture of continuous improvement, setting goals and milestones and assigning responsibility

Drive cultural change by championing an agile mindset, and ensure the organization is adhering to industry best practices
Relationships
Partners with Metiers stakeholders to facilitate the adoption of a product driven operating model.

Internally, interacts with staff and mangement at all level of the organization, including with Directorate.

Externally, interacts with suppliers and thought leaders in their functional domain.

Participates to external events, with professional communities and the Red Cross Movement.
Certifications / Education required
Master’s degree in computer science or equivalent.

Excellent command of English; knowledge of French an asset

Agile certification as Product Owner, Scrum Master required

SAFe certification required

Experience in Lean or Six-Sigma

Design-thinking or UX design certification an asset
Professional Experience required
Five or more years of experience as agile coach

Experience in using scrum, kanban, and scaled agile framework (SAFe)

Track record of implementing agile techniques in different work cultures and environments

Experience in running agile projects of varying size and complexity

Strong skills for leading, educating, and coaching

Excellent written and verbal communication skills

Preferred skills and qualifications

Certification as agile coach or scrum master

Experience in coaching at large organizations or Fortune 500 companies

Educational background in computer science
Additional information
Location: Geneva

Type of contract: Basic open-ended

Type of assignment: Long-term assignment

Activity rate: 100%

Grade: C1

Target starting date: July 2024

Application deadline: 19 May 2024
Our Values
At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.
Pashto Interpreter (Geneva (GVA), CH, 23660)
What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian protection and assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Role description

Visiting detainees, re-uniting families separated by conflict, organising emergency relief aid and talking to combatants about their responsibilities under the Geneva Conventions are all in day’s work for the ICRC. As an interpreter, you will be the vital communication link enabling ICRC delegates to carry out these protection-related activities.
Main responsibilities
Oral interpretation: from Pashto to English and vice versa during confidential interviews with people deprived of liberty, ICRC institutional dissemination, ICRC dialogue with authorities, activities to establish the family links which includes delivering Red Cross messages, family tracing and visits to families of detainees.

Written translation: translation of Pashto language (newspaper articles, correspondence, etc.) into written English.

Analysis and reporting as required: analysis of conditions of detention, security and other matters relating to the ICRC's mandate.
Desired profile and skills
Very good command of English and Pashto.

2 years of professional experience. Previous interpreter or translator experience is an advantage.

Strongly motivated by humanitarian work.

Able to work under pressure in a potentially dangerous environment.

Open-minded and adaptable.

University education/degree in interpretation or translation is an advantage.
Our operational & field constraints
In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals.

Candidates must be in good health and will have to do a medical check-up prior to departure in the field.

Candidates must possess a driving licence (for manual transmission vehicles).

Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents) for the first two missions (minimum 12 months each) or total of 24 months.
What we offer
Rewarding work in a humanitarian and multicultural environment.

A two-week orientation course and other opportunities for further in-house training.

Attractive social benefits.

Length of assignment: 12 months.

Join an ICRC talent pool and be considered for future assignments elsewhere.

The ICRC values diversity and is committed to creating an inclusive environment. We welcome applications from all qualified candidates!
Head of Government Resource Mobilisation (Geneva (GVA), CH, 21378)
Reports to (role)

Head of Resource Mobilization Strategy Delivery

Context

The International Committee of the Red Cross (ICRC - www.icrc.org) responds to worldwide humanitarian needs through its global network of delegations. The ICRC is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of war and other situations of violence and to provide them with assistance. The Resource Mobilization Division (REM) manages the institutional relationship between ICRC and its donors, supporters and partners.

In line with the Resource Mobilization Strategy 2020-2030 (RMS), the ICRC seeks to widen and deepen its engagement with and the humanitarian funding support it receives from States. The Government Resource Mobilisation Centre of Expertise (GVT CoE) is responsible for providing the strategic leadership for this global effort by steering: engagement with Government donors through engagement with REM Operations (REM Ops) teams, the development of appealing and appropriate value propositions and fundraising assets through engagement with the REM Engagement Solutions (REM ES) teams, the improvement of ICRC’s organization readiness through engagement with the REM Strategy Delivery (REM Strat) team and wider institutional projects and governance instances (Directorate, Assembly, Organisation Development projects).

Purpose

The Head of Government Resource Mobilisation is responsible for the strategic steering and leadership of the ICRC’s engagement with Government donors. As the Business process owner of the government fundraising at the ICRC, he/she is accountable for establishing and managing the Government CoE, ensuring the setting and achievement of the ICRC’s Resource Mobilisation Strategy objectives and financial targets relevant to Government donors. His/her role is to lead the design of ICRC’s strategic engagement with Government donors in close collaboration with REM Operations (REM Ops) teams; define appropriate value propositions and fundraising assets with the REM Engagement Solutions (REM ES) teams; steer funding policy positioning; and enables the improvement of ICRC’s organizational readiness through engagement with the REM Strategy Delivery (REM Strat) team and the wider institutional projects and governance instances (Directorate, Assembly, Operations, Policy leads, Organization Development projects etc.)

Relationships

Internally;
•   Supports the REM Senior Leadership team in institutional monitoring reporting (e.g. PMfR) and on behalf of the Division proactively steers leadership engagement around Government resource mobilization (bilateral high-level request and multilateral engagement requirements)
•   Builds strong and effective working relationships with other Resource Mobilisation teams, and anchors the CoE within the Division and the wider organisation.

Externally;
•   Engages and liaises with peers in other international organizations.
•   Represents the ICRC in relevant multilateral fora (e.g. GB, EHF) and other platforms (IASC, GHD) as relevant with a view to shape initiatives related to humanitarian funding.
General Duties
Understands and adheres to the seven Fundamental Principles of the International Red Cross and Red Crescent Movement

Understands and adheres to the ICRC Code of Conduct

Understands the roles of the components of the International Red Cross and Red Crescent Movement

Respects and observes staff regulations and security rules at all times.

Represents the ICRC in a professional manner at all times.

Develops and maintains a pleasant and conducive working environment with colleagues and line managers.

Performs all duties with the highest level of confidentiality in the interest of the employees and the ICRC.

May be asked to perform tasks not covered in this job description and to provide support to other departments when necessary.
Accountabilities & Functional responsibilities

Strategy development and implementation
•   Develops and maintains a global overview of external environment trends, opportunities and risks
•   Develops engagement strategies, roadmaps, value propositions and investment requirements for Government donors and monitors their implementation with a view to maintain, optimize and grow the ICRC’s government donor base (volume and quality funding).
•   Sets the global and regional financial targets in close coordination with the Coe Manager and the Regions.
•   Defines and manages the global investment budget, ensuring optimal return on investment.
•   Develops partnering strategies and propositions.
•   Connects with and influence the wider institutional agenda with governments to identify synergies and tensions – ensuring that the ICRC’s engagement with governments is coherent across fundraising, policy and operations.

Steering institutional positioning/alignment and organizational readiness
•   Proactively engages internally and externally to steer institutional positioning and alignment on key funding policy issues, in close alignment with Policy teams.
•   Defines changes required in operating models and influences organizational development to improve ICRC’s value propositions and ensure optimal outcomes at income-stream level (global).

Business development and management of engagement solutions
•   Defines strategic fundraising priorities (Governments) and key policy issues on which REM and the ICRC need to act.
•   Supports and oversees the delivery of policies, guidance, narratives, tools, procedures, and fundraising assets.
•   Defines the ‘donor journey’ , the segmentation, and the overall portfolio performance of government donors across different segments.
•   Steers and define best-fit funding parameters from governments donors and identify funding solutions to maximize the effectiveness of funding through flexible and targeted funding
•   Articulates and coordinates, with REM Operations teams, support and service needs for stronger government donor engagement from the rest of the organization/or ICRC-wide

Collective donor engagement and event management
•   Sets strategic ambitions and approach to collective donor engagement, including stewardship of the DSG.
•   Linked to and pegged on account growth, steers decision-making on-collective engagement with government donors and event planning
•   Oversees the development and delivery of the DSG annual cycle.

People management responsibilities

•   Manages the CoE including by developing and monitoring workplans; managing the income stream budget; facilitating proper information flow and optimal coordination; and supporting team members.
•   Leads the recruitment of additional staff as needed.
•   Understands and supervises the Performance Management & Development (PMD) activities for employees under his/her supervision (red line reports in the Center of Expertise)

Certifications / Education required

•   Master’s degree in International Relations, Development, Business Administration, Social Sciences or related field
•   Excellent command of English and knowledge of French required; other languages an asset.

Professional Experience required

•   Typically, 15 years’ professional experience or more, with experience working in complex, large-scale, matrix organizations.
•   Advanced-level experience and track record in engaging with senior representatives of government donors, fundraising from States, and designing and delivering engagement strategies required.
•   In-debth knowledge of humanitarian financing trends and Government donors’ practices and policy priorities required.
•   Experience with ICRC required and familiarity with the Movement and other international humanitarian organisations an asset.
•   Programme-level management experience an asset.

Additional information

•   Location: Geneva

•   Type of contract: Basic open-ended

•   Type of assignment: 4-year assignment

•   Activity rate: 100%

•   Grade: C3

•   Target starting date: ASAP

•   Application deadline: 12 May 2024
Publications Associate, Linguistics and Publications Unit, Communications Division (Geneva (GVA), CH, 24607)
Reports to (role)

Publications Manager

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with the National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

The ICRC's Language and Publications Unit offers a one-year paid traineeship at its headquarters in Geneva. The associate will work with the Publications team to support the coordination of HQ and field productions. This includes contributing to the planning and supervision of budgets and policies, reinforcing production capacities in the field, and generating professional, innovative, and efficient communication tools and workflow at the HQ and regional levels.

Our ideal candidate is creative and motivated to strengthen their skills and experience in producing communication strategies and tools and managing and administrating HQ and field production activities (budgeting, planning and producing publications and PDFs) in an international and multicultural humanitarian organization.
Main duties and responsibilities
Support the Publication Manager in managing publications (updates or new projects) from start to finish, liaising between HQ units and external agencies to achieve timely completion of individual projects.

Keep an overview of the ongoing projects and update relevant projects follow-up and monitoring tools.

Support the implementation of the ICRC's corporate Visual Identity relating to HQ and field publications.

Support the Publications team during the planning and budgeting exercise.

Provide backup support to the Field and HQ publications Coordinator to manage relevant requests and files as and when necessary.

Ensure the HQ publication database is up to date.

Archive all final design files and share these with RCCs and delegations upon request.

Provide support with any other tasks required.
Education and experience required
University degree in communications or marketing or equivalent relevant work experience.

Proficiency in managing communication projects and a thorough understanding of design and layout principles, including maintaining corporate visual identity.

Excellent command of Microsoft Office tools, with a mandatory requirement for advanced Excel skills.

Familiarity with Adobe Acrobat Pro and Microsoft Publisher is preferred.

Experience with online creative tools is highly beneficial.
Desired profile and skills
Excellent command (oral and written) of English and preferably French

Enthusiast, good interpersonal and service-oriented skills

Sense of initiative, autonomy and organization

Critical approach and a keen eye for detail

Strong project management and coordination skills
Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviours based on these shared values.

For more information on the ICRC values, please visit this page.
Additional information
Location: Geneva

Type of contract: Traineeship

Length of assignment: 12 months

Relocation: Not provided for traineeships

Visa/permit: Legitimacy card provided

Gross monthly salary: 3,891 CHF

Estimated start date: June/July 2024

Application deadline: Sunday, 19 May 2024

The ICRC values diversity and is committed to crafting an inclusive working environment. We encourage applications from all qualified candidates.
WEC CBRN Adviser (Geneva (GVA), CH, 24624)
Reports to (role)

Head of Weapon Contamination

What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose

As the Weapon-Contamination(WeC) Chemical, Biological, Radiological and Nuclear (CBRN) Adviser, you ensure that WeC subject matter expertise and support is available to ICRC delegations and programmes. You provide assessments, analysis and guidance on all matters relating to the impact of CBRN hazards including hazardous material (HAZMAT) hazards on staff safety, operational continuity and the civilian population. And in many instances, and in particularly affected contexts where there is no ICRC presence, you need to ensure that the needs are effectively addressed by the National Red Cross Crescent Societies or local authorities. You are based within the WeC unit, in the Protection and Essential Services department at the ICRC headquarters and report to the Head of the WeC unit.
Accountabilities & Functional responsibilities
Provides specialist guidance and operational support to ICRC delegations and National Societies through the WeC regional managers: Implements assessment, analyses, trainings, and participates to technical field missions globally;

Provides technical expertise and guidance to operational regions at headquarters, helping identify appropriate strategies, facilitating successful implementation of strategic objectives set out in the annual planning process, and supporting any emergency- and security-related WeC cases they put forward;

Responsible for keeping CBRN policy, positioning, guidelines, SOPs and equipment in the ICRC up to date;

In line with the upcoming Counsil of Delegates resolution, proactively supports, monitors and evaluates ICRC and along with IFRC the Movement CBRN operations to ensure that they are appropriate, adapted if necessary, and comply with international standards;

Fulfil the role of Assisting WeC coordinator, assisting the WeC regional manager in respective geographical region, for two defined geographical regions where he/she operates standards for all WeC operations including for conventional weapons;

Liaises proactively with government bodies, specialist agencies, the UN, international organizations, educational centers, NGOs and the private sector on issues related to policy, research and development, coordination and good practice on CBRN issues;

Monitors needs related to CBRN contamination, both current and future, including planning for the impact of new conflicts and ensuring that in older contexts continuing needs are addressed through a Movement approach;

Liaises and coordinates with victim-assistance and legal-operations experts on CBRN contamination to ensure coherence of activities and approaches;

Provides security/safety training for ICRC and the Movement staff working in CBRN contaminated environments and develops and maintains standing operating procedures (SOPs) and other guidelines for WEC-related activities on CBRN;

Provides technical advice to the field on CBRN related equipment;

Manage, facilitate train and maintain WEC CBRN/HAZMAT operational response team. Maintain close relationship with our external training partners in this regard;

Has primary responsibility for the assigned thematic area but can be allocated others when need is critical;

Is a part of the ICRC Rapid Deployment Mechanism.
Relationships
Internally: Interacts with the operational regions at headquarters on Weapon and Contamination issues and technical reference delegates in the field.

Externally: Interacts with humanitarian and development organizations, UN agencies and local authorities.

Level of interlocutors:

Regional Director, Regional Manager/Coordinator, Head of Delegation/Head of Mission

Civil authorities: Ministry of Foreign Affairs, Ministry of Defense, Director of Mine Action

Authority/Military Authorities: Commanding Officer of Centre of Excellence, General Staff

The Movement: National Society Secretary General, relevant department at the International Federation of Red Cross and Red Crescent Societies.
Certifications / Education required
A minimum of 7 years relevant operational CBRN experience in international organization, civil defense, National Society of The RCRC movement, as first responder team/division leader or military experience on an Officer level or senior Non-Commissioned Officer level;

Demonstrated experience in management, planning and implementation of training/capacity building;

Experienced and successful manager of multidisciplinary teams;

Trained in reconnaissance, management, and clearance of CBRN hazardous materials or weapons e.g. chemical weapons inspector or ammunition technical officer (ATO);

Instructor qualification from an internationally recognized institution;

At least 2 years of operational experience spent at the international level;

Advanced level of written and spoken English;

Advanced computer skills.

Highly recommended for this position but is not disqualifying in case of absence:
Advanced university degree (preferably a master degree or equivalent) in CBRN response management or in a related scientific field (applied chemistry, human physiology, micro biology, applied physics related to ionizing radiation).
Desired profile and skills
Degree in Risk Management would be an asset;

Fluency in English mandatory and a strong asset in another language - French, Spanish, Arabic, Russian, or Chinese;

Knowledge of The RCRC movement at an international level is a decisive asset;

Strong analytical and problem-solving skills;

Excellent writing and summarizing skills;

Ability to communicate and represent the Organization to international audiences and to the media;

Strong political acumen and good negotiation skills;

Ability to work transversally.
What we offer
Rewarding work in a humanitarian and multicultural environment;

A two-week orientation course and other opportunities for further in-house training;

Attractive social benefits;

Join an ICRC talent pool and be considered for future assignments elsewhere.
Additional information
Type of role: HQ

Working rate: 100%

Estimated start date: ASAP - September 2024 at the latest

Location: Geneva (GVA)

Hardship : H0 : family posting and full amenities

Job level: C2 (C2)

Length of assignment: 4 years

Application deadline: 26/05/2024
Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviours based on these shared values. For more information on the ICRC values, please visit this page.
Travel Administrative Assistant (Belgrade Shared Services Centr, RS, 24652)
What we do

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.
Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

Purpose

We are seeking a proactive and detail-oriented individual to join our team as a Travel Administrative Assistant. This role plays a vital part in supporting travelers and ensuring smooth travel operations within our organization. If you are organized, customer-focused, and thrive in a dynamic environment, we encourage you to apply.
Accountabilities & Functional responsibilities
Support Travelers: Assist travelers in resolving issues related to travel policy, processes, and tools, either by resolving cases independently or escalating them to the appropriate team.

Guidance and Booking Assistance: Provide guidance to end users on completing bookings online or offline, occasionally performing bookings on their behalf. Ensures data quality standards are met including reporting elements and traveler profile information. Follows best practices for booking and issuing tickets. Takes the initiative to solve problems and reports solutions to management.

Tool Administration and Technical Issue Resolution: Serve as the administrator for various travel tools, including traveler profiles database, travel approvals, and hotel bookings systems. Diagnose and escalate technical issues to the appropriate support team when unable to resolve them independently.

Policy Compliance: Ensure adherence to travel policies and regulations, escalating cases of non-compliance as necessary. Ensures service delivery and customer satisfaction. Supports organization objectives, technologies, and initiatives. Upholds company policies and procedures; makes suggestions for quality improvements or efficiencies.

Data Management and Improvement: Identify discrepancies in travel system data and collaborate with relevant teams to rectify them. Contribute to the enhancement of travel policies in coordination with the ICRC Travel Management Team.

Communication and Follow-Up: Ensure timely follow-up on all messages and correspondence related to work, liaising with relevant stakeholders and departments.

Monitoring and Optimization: Monitor challenges in travel processes, propose solutions for improvement, and contribute to the optimization of strategies.
Professional Experience required / Certifications / Education required
2 or more years related Business Travel experience or equivalent combination of education and experience.

Good knowledge of the English language (written and spoken) is a must.

Knowledge of French and/or Spanish (written and spoken) is an asset.

Overall understanding of technology platforms, GDS functions, Microsoft applications and MS Office Package is a strong asset.

Computer skills, including Microsoft Office suite, SharePoint, and HCL Notes.

Strong organizational and communication skills.

Ability to work effectively in a fast-paced and multicultural environment.

Commitment to upholding organizational values and promoting compliance with policies and regulations.

Motivated by the humanitarian work.
Additional information
Type of role: Administrative Assistant 1 (800009)

Working rate: 100%

Location: BSSC (Tresnjinog cveta 1, Belgrade)

Length of assignment: Open-ended

Type of position: Resident (The vacancy is open only for persons with Serbian citizenship or personal work permit in the Republic of Serbia)

Application deadline: 09.05.2024.

If you are interested in this position, please send us your CV and Motivation letter in English.

Only shortlisted candidates will be contacted.
What we offer
Work and progressive professional development in an exciting international environment.

An inspiring opportunity to practice your profession in a humanitarian and multicultural organization.

Stimulating benefits package.
Finance Team Leader (Manila Shared Services Centre , PH, 24634)
Position Overview

As a Finance Team Leader at the ICRC, you will play a pivotal role in overseeing the accounts receivable, asset and lease management, and investment functions within our Financial Shared Services. This position offers an exciting opportunity to lead a team of skilled professionals, drive process improvements, and ensure the accuracy and efficiency of our financial operations.
Main Tasks
Lead and supervise a team of analysts and specialists, providing guidance, support, and coaching to ensure high performance and productivity.

Oversee the end-to-end accounts receivable, asset and lease management, and investment processes, adhering to service level agreements (SLAs) and key performance indicators (KPIs).

Develop and implement strategies for establishing best practices, policies, and procedures to optimize the processes, enhance controls, and minimize risks.

Collaborate with Business Process Owner and cross-functional teams to resolve issues, address escalations, and drive continuous improvement initiatives to streamline operations and enhance efficiency.

Ensure compliance with ICRC policies and procedures in all activities, including internal quality controls.

Participates in projects aimed at developing financial system, by proposing solutions for financial accounting and related procedures and contributing to project design.

Monitor and analyze accounts receivable, asset and lease management, and investment metrics and performance indicators.
Selection Requirements
Certified Public Accountant

Four or more years of progressive experience in accounts receivable, asset and lease management, investment or financial shared services

Experience with Peoplesoft and JD Edwards

Excellent leadership, interpersonal, and communication skills

Proven track record of driving process improvements and implementing controls

Strong analytical and problem-solving skills

Detail-oriented, organized, and able to manage multiple priorities and deadlines
What We Offer
Dynamic and fast-growing organization

Access to further in-house and/or external training

Flexible work schedule

Humanitarian endeavour and international environment
Application Reminders

If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter – in one document.

Deadline of Application: 12 May 2024

Target Start Date: Immediately

Office Address: 32/F Petron Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only shortlisted candidates will be notified.

This vacancy is open for Philippine residents only.

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The International Committee of the Red Cross (ICRC)

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