7. RED CROSS - careers.icrc.org

Jobs at the International Committee of the Red Cross

 

1. Risk Management Officer (Manila Shared Services Centre , PH, 27579)

   What we do

   The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

   Purpose

   The Risk Management Officer is an important role in driving risk management and good practice within the logistics community. The role is part of the Logistics Risk and Assurance Unit and works closely with procurement, planning and logistics teams around the world.

   Relationships

   • Internally, interacts with logistics risk and assurance team, logistics staff in delegations, logistics business process owners,process experts, Internal Control, risk officers from other compliance units, knowledge management focal points, logistics data quality officers, application process owners and Ethics Risk and Compliance Office. 
   • Externally, may possibly interact with consultants

   Accountabilities & Functional responsibilities

   • Develop and analyze as-is and to-be process maps to detect issues, risks, inconsistencies, gaps, duplicates, inefficiencies and the like within the process and design effective risk mitigation strategies in support to the business process owners. 
   • Review and document existing and standard controls in the logistics processes
   • Coordinate, follow-up and monitor action items with stakeholders to ensure that the mitigation measures on the identified risks are followed through and implemented.
   • Collaborate with cross-functional teams and consult on transversal activities to ensure processes, controls and other mitigation activities are aligned across the organization (knowledge sharing/best practice on risk management). 
   • Maintain, update and publish all risk-related documentations on an annual basis to ensure relevance and accuracy. 
   • Develop materials or tools to be used for process analysis and risk management workshops.
   • Facilitate trainings for relevant stakeholders on process mapping, risk management methodologies and ISO 31000 guidelines.
   • Supports internal and external audits related to risk and assurance.
   • Conduct root cause analysis or support stakeholders to perform one

   Selection Requirements

   • Must have a university degree in Engineering, Business Management and/or any related course to logistics. 
   • At least two (2) years of experience in a position related to risk management, process improvements, business analysis and/or project management is a plus. 
   • Work experience on Supply Chain processes is an asset. 
   • Experience in training facilitation and change management is a plus.
   • Pro-active, flexible, resilient, motivated and results oriented. 
   • A pragmatist – be able to strike the balance between operational constraints and the effective delivery of the department. 
   • Excellent influencing and communication skills, particularly in a remote setting
   • Able to build productive network with other organizations to share knowledge and good practices 
   • Proficient in Microsoft Office. Excellent skills in Excel and PPT.
   • Fluent command of written and spoken English. Knowledge in French is an asset.

   What we offer

   • Diverse and humanitarian-minded workforce
   • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
   • Training opportunities
   • Flexible work schedule

   Our Values

   At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   Application Reminders

   If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
   -
   Deadline of Application: 17 February 2025
   Target Start Date: Immediately
   Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
   -
   Only shortlisted candidates will be notified.
   This vacancy is open for Philippine residents only.

2. TAQ - GENERIC - Senior Communications and Prevention manager (Geneva (GVA), CH, 20867)

   What we do

    

   The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation to ensure a concerted, rational, and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    

   Purpose

    

   Heads of communication are the focal point for all communication activities in the delegation in coordination with the management. They lead on the delegation's communication strategy for better positioning, perception, and acceptance, in the framework of the delegation’s operational priorities. They advise the delegation on operational and public communication issues, opportunities and challenges, and the implementation of the operational, public engagement, and digital strategies. They ensure the provision and establishment of a functional mechanism to ensure balanced communication programs and human resources.

    

   Accountabilities & Functional responsibilities

    

   • Define and implement the communication strategy of the delegation to support operational and positioning objectives. Translate perception, acceptance issues, and visibility expectations into actions.
   • Coordinates the production of the delegation’s communication materials. Develops and chips into communication campaigns and tools to raise awareness about humanitarian issues.
   • Regularly reviews the efficiency and impact of ICRC's c communication activities and leads all aspects of the monitoring of key issues relating to the perception of the ICRC on traditional and social media.
   • Coordinates all mentor, capacity-building, and human-resources-related matters for the team under supervision.
   • Supports communication-related training and mentoring for staff of other departments and field sub-structures when needed.
   • Supplies collective internal communication efforts and ensures that alliances are maintained and reinforced between the COM department and the rest of the Delegation.
   • Establish, strengthen, expand & map the network of contacts with local, regional, and international media outlets and individuals, in liaison with the Regional Public Relations Officer (RPRO), actively promoting the ICRC's mandate and activities, in particular, its operations and help manage its reputation.
   • Contributes to the analysis of the political, security, humanitarian, and socio-economic developments and identifies current and potential trends through media monitoring, other sources of information, and contacts with the strive to improve the Delegation’s understanding of the local and regional environment and key players.
   • Contributes to widening and strengthening of the ICRC's network of interlocutors, including the media, civil society organizations, Red Cross Red Crescent Movement partners, and other entities of relevance to the ICRC.
   • Manages the detection, analysis and response to harmful information.
   • Ensures that adequate financial and administrative procedures are followed based on the COM budget and ICRC rules and regulations.
   • In addition to the tasks listed above, may be asked to perform other tasks not mentioned here, the standard description of the function being the reference framework for this position. May also be requested to occasionally support other departments.

    

   Relationships

    

   • Internally interacts with the Head of Delegation, Head of Program and Prevention, Head of Operations, and other communication staff members; Heads of Department; Regional or Geneva-based communicators.
   • Externally interacts with media (senior editors, reporters, correspondents, etc.); freelance writers, photographers, video producers, and other target groups as identified in the functional responsibilities.

    

   Requirements

    

   • Fully aware of the history, mandate, and activities of the ICRC, as well as of the Red Cross and Red Crescent Movement.
   • University degree or equivalent in a relevant field such as communications, political science, international relations, or journalism.
   • Confirmed applied analytical and technical skills in the main fields of communication (strategic com, media relations, digital, publications.
   • Digital literacy (proficiency in MS Office); familiarity with digital communication tools.
   • IHL knowledge is an asset.
   • Understanding and experience in the Red Movement is an asset.
   • Proficient in spoken and written English and French. Additional languages used in ICRC communication (Arabic, Spanish, Russian) are a strong asset.
   • High level of social and communication skills.
   • Confirmed leadership skills of a team of at least five people.
   • Solution-oriented mentality, positive attitude in all circumstances.
   • Able to build and maintain a harmonious and inclusive work environment as well as a team spirit with their colleagues and superiors.

    

   Professional experience background

    

   • 7-10 years’ minimum of work experience in a field relevant to communication and prevention.
   • Humanitarian field experience is required. Red Cross or Red Crescent experience is an asset.
   • Experience in managing large teams required, with a confirmed capacity to train and mentor.

    

   Additional information

    

   • Type of role: Fixed-term contract
   • Working rate: 100%
   • Location: Field Based position based on our need in one of our international delegations.
   • Length of assignment: 12 months
   • Application deadline: 16th February 2025

    

    

   The ICRC values diversity and is committed to building an inclusive working environment. We encourage applications from all qualified candidates.

   Our Values

    

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

3. TAQ - GENERIC - Communications Delegate (Geneva (GVA), CH, 20868)

   What we do

    

   The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation to ensure a concerted, rational, and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We advise and coordinate the international activities conducted in these situations.

    

   Purpose

    

   The Operational Communication delegate contributes to designing, planning, and implementing communication projects and activities for acceptance and security of the ICRC in coordination with the management of the field sub-structure and/or Communication or Communication/Prevention Manager. They contribute to representing the ICRC externally and building the vital understanding and acceptance of and support for the ICRC among key stakeholders.

    

   Responsibilities

    

   • Contributes to defining communication and, where relevant, prevention objectives, strategies, and plans of action for the geographic area or program covered, in line with the field sub-structure's priorities and/or the delegation’s communication/prevention strategy.
   • With minimum supervision, implements relevant communication activities and develops tools for operational communication, community engagement, promoting international humanitarian law (IHL) in coordination with Delegation’s IHL / networking team, building National Red Cross/Red Crescent Society communication capacity,
   • When requested contributes to public and digital communication, information analysis/environment scanning, interaction with religious circles, public affairs, and resource mobilization.
   • Replaces or plays the role of media delegate when needed and acts as a spokesperson.
   • Collect content for our communication work (photos, videos, audio, texts).
   • Follows political, security, military, and humanitarian developments, as well as other issues relevant to the ICRC's reputation/perception and capacity to operate in the geographic area covered, contributing to their analysis.
   • Supports communication-related training and mentoring for field-structure staff and/or other departments when needed.
   • Contributes to detect, analyse and respond to harmful information.

    

   Relationships

    

   • Internally, interacts with the Head of Sub-Structure, Communication or Communication/Prevention Manager, Head of delegation, Head of Program and Prevention, Head of Operations and other staff involved in communication activities.
   • Externally, in consultation with the Head of Sub-Structure, interacts with conflict/violence-affected population groups, local authorities, political parties, village elders, representatives of displaced communities, religious leaders, media, Red Cross, and Red Crescent representatives, NGOs, advocacy groups, and academic circles.

    

   Requirements

    

   • University degree or equivalent in a relevant field such as communications, political science, international relations, or journalism. Analytical skills, ability to link perception, acceptance issues, and com activities.
   • Good knowledge of the main com technical fields (strategic com, digital, media relations, advocacy).
   • Digital literacy (proficiency in MS Office); familiarity with digital communication tools.
   • IHL knowledge is an asset.
   • Fluent in English (minimum C1) is mandatory. 
   • Professional level (Minimum B2) in an additional language used in ICRC communication (French Arabic, Spanish, Russian) is mandatory
   • High level of social and communication skills.
   • Solution-oriented approach, positive attitude in all circumstances. Ability to integrate within a multicultural team and to work in remote locations.

    

   Professional Experience required

    

   • 5 years of work experience in a field relevant to communication and prevention.
   • Humanitarian field experience is a strong asset.

    

   Additional information

    

   • Type of role: Fixed-term contract
   • Working Working rate: 100%
   • Location: Field Based position based on our need in one of our international delegations.
   • Length of assignment: 12 months
   • Application deadline: 16th February 2025

    

   The ICRC values diversity and is committed to building an inclusive working environment. We encourage applications from all qualified candidates.

    

   Our Values

    

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

4. Cyber Outreach Associate (Luxembourg (LUM), 27591)

   Reports to (role)

   Outreach Coordinator

   What we do

   The International Committee of the Red Cross (ICRC) responds to worldwide humanitarian needs through its global network of delegations. The ICRC is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.
    
   The humanitarian sector has been undergoing a significant digital transformation in recent years, creating both opportunities and risks. On the one hand, people affected by humanitarian emergencies are increasingly connected, and humanitarian organizations are developing and offering digital humanitarian services. On the other hand, unauthorized access to or extraction of humanitarian data by malicious actors, to gain operational advantages or for other non-humanitarian purposes, can create significant risks for the dignity and safety of vulnerable people whilst undermining the work of humanitarian actors.
    
   The recent creation of an ICRC Delegation for Cyberspace aims at strengthening its capacity to be operational, also in a digital space, according to the standard working modalities of the ICRC. The ICRC Delegation for Cyberspace aims at exploring new ways to support, enable, and protect the ICRC’s digital footprint, which is made up primarily of the data that affected populations entrust it with. The Delegation also aims at creating a safe R&D environment to develop a response to the challenges brought by digitalization, notably in conflict settings, and anticipate those that will continue to emerge with its expansion. Understanding what adherence to the fundamental principles of neutrality, impartiality, and independence of exclusively humanitarian action means in a digital world, and adapting its operating modalities and technology choices accordingly, is a key component of this. This is essential for the ICRC to gain and preserve the trust of affected populations as well as interlocutors, to continue to have access to affected areas, also by digital means, to ensure that affected communities access essential humanitarian services, and to ensure the acceptance and safety of its own staff.

   Purpose

   Digitalization and new technologies have an increasingly important role in today’s humanitarian activities. As humanitarian organizations become more active in and reliant on new and digital technologies, they evolve from being simple bystanders to being fully-fledged stakeholders in cyberspace, vulnerable to adverse cyber operations that could impact on their capacity to protect and assist people affected by armed conflict or other situations of violence. This shift makes it essential for humanitarian organizations to understand and properly map their resulting cyber perimeter. Humanitarian organizations can protect themselves and their activities by devising appropriate cyber strategies for the digital environment. Clearly defining the digital boundaries within which they carry out operations lays the groundwork for humanitarian organizations to develop a strategy to support and protect humanitarian action in the digital environment, channel available resources to where they are most needed, and understand the areas in which their operational dialogue and working modalities need to be adapted for cyberspace.
    
   As a fully integrated member of the ICRC Delegation for Cyberspace / Global Cyber Hub in Luxembourg, the Associate will support the Delegation’s objectives particularly in relation to raise awareness and position the ICRC as thought leader in digital humanitarian space, while integrating different experience and perspectives.
    

   Accountabilities & Functional responsibilities

   The Associate will be working closely with and supporting a team of policy advisers and technologists, under the supervision of the Outreach coordinator, in relation to a number of tasks,
   including:

   • Effectively communicate and collaborate with technical and non-technical stakeholders at all levels, to promote cyber security policies and best practices contributing to the responsible, ethical and principled use of digital humanitarian technologies.

   • Support on the organization of Symposium on Cybersecurity and Data Protection in Humanitarian Action incl. preparing background documents, identifying and engaging with experts, communication and logistical tasks.

   • Support on building outreach and engagement strategies to stakeholders identified. As needed, draft / contribute to the drafting of blogs, reports, FAQs, press updates, and diverse portfolio of communication materials targeting internal and external stakeholders to socialize and raise awareness of the delegation’s various work streams.

   • Monitor latest geopolitical debates and policy development vis-à-vis cyber and new tech and provide monthly environment scanning update.

   • Support on key stakeholder mapping exercise incl. media and cyber/tech journalists, major events, conferences and forums where a humanitarian use of technologies or impact of digital technologies in humanitarian / conflict / crisis settings can be discussed and presented.

   • Any administrative tasks (e.g., facilitating weekly team meetings, participating in annual planning and budgeting processes) which may be required for the running of the ICRC Delegation for Cyberspace in Luxembourg.

   Certifications / Education required

   University degree and, ideally, master’s degree in one of the following areas: international relations, public policy, humanitarian affairs, security studies, law, cybersecurity, science and technology, or a related field.

   Professional Experience required

   • Preferably one-year professional working experience in technology policy, cyber security policy, humanitarian affairs, or a related field.
   • Experience in communicating technology to non-technical audiences is an asset.

   Desired profile and skills

   • Demonstrated commitment to continuous learning and staying abreast of the challenges and opportunities brought by the increasing digital footprint of the humanitarian sector.
   • Demonstrated interest in cybersecurity policy, geopolitics of cybersecurity, and basic understanding of the digital transformation of the humanitarian sector and its implications therein.
   • Strongly motivated by humanitarian work and international relations.
   • Creative, solution- and service-oriented.
   • Open-minded and adaptable, empathic and diplomatic.
   • Ability to manage multiple work streams with flexibility and adaptability in a dynamic work environment.
   • Ability to drive process improvements, showcasing a proactive approach to refining and optimizing workflows.
   • Detail-oriented and highly organized, ensuring precision and thoroughness in all work.
   • Solid understanding of the mandate and modus operandi of the ICRC and the Movement is an asset.

   Language

   • English, excellent written and oral communication skills
   • French, an asset

   Our Values

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   What we offer

   • This is a full-time, paid internship position (Luxembourg social minimum wage for qualified employees p.a. non-negotiable).
   • The traineeship will provide an invaluable opportunity for a motivated Associate to learn about the challenges faced by an International Humanitarian Organization in cyberspace, and about how to bridge the legal, technical, operational, policy and strategy sides of cybersecurity in humanitarian action, as well as to be exposed to a stimulating and highly innovative humanitarian environment at the ICRC.
   • Rewarding work in a humanitarian and multicultural environment.

   Additional information

   • Location: Luxembourg
   • Duration: 6 months
   • Estimated starting date: April 2025
   • Activity rate: 100%
   • Type of contract: Traineeship
   • Application deadline: 14 February 2025

   Only applicants with the legal right to work in the EU will be considered

5. Buyer (Kandahar (KAD), AF, 27687)

   Purpose

   Buyer 1 supports the procurement process in a specific country in accordance with ICRC rules and regulations.

   Accountabilities & Functional responsibilities

   •    Conducts research into the availability of goods and services in the local market.
   •    Clarifies requests through direct contact with the initial requester (client) if needed.
   •    Drafts Requests for Tenders/Quotes (RFT/RFQ), Selection Tables (ST), Contracts and Frame Agreements (FA) and ensures they contains all relevant information. 
   •    Manages tendering process in terms of distributing, receiving and opening in accordance with the rules and guiltiness.    
   •    Ensures Shells are created, and all required documents are uploaded to Paperless Profiles before submitting STs, Contracts and FAs for validation. 
   •    Follows up Frame Agreement closely and ensure their renewal in due time.  
   •    Strictly follows all ICRC procedures and guidelines.
   •    Receives goods and checks that they correspond to quantities and quality specified, agreed and ordered.
   •    Ensures orders are delivered in time and provides reasons for delay and a new estimated delivery date to concerned parties. 
   •    Always maintains the supplier’s files updated. 
   •    Reports any changing on the local market.
   •    Trains the new recruited staff in KAD purchase and supports LAK purchase team.
   •    Translates documents from English into National languages and vice versa as required. 
   •    Prepare weekly activity planning to organize the overall work and update it when required and communicate the plan with the direct supervisor and the purchase team. 
   •    Always uses latest procurement templates. 
   •    Ensures no retroactive POs are created after invoice date.
   •    Improves the level of compliance by ensuring Procurement Files are complete with all required documents before submission. 
   •    Increases the Timeliness level of PO File submission by respecting the defined timelines of first submission and resubmission. 

   Additional information

    

   • Working rate: 100%
   • Location: Kandahar
   • Job level: B2

   Our Values

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   Reports to (role)

   • Logistic Site Manager 2, Logistician 1

   People management responsibilities

   No

   Scope & Impact

   • Geographical remit: mainly local, occasionally regional.

   Relationships

   • Internally, interacts with delegation staff.
   • Externally, interacts with a network of professional contacts within suppliers and NGOs.

   Certifications / Education required

   • High school diploma.
   • Certifications in purchasing, procurement or supply-chain management.
   • Confirmed technical skills in procurement.
   • Computer proficiency.
   • Good command of English.

   Professional Experience required

   • Good knowledge of the local market(s).
   • 3 years' experience in a similar position.
   • Good knowledge of and experience with financial rules, procurement procedures and supplier management.

6. Stage de Maturité professionnelle Commerciale, Post-CFC, Services et Administration (Geneva (GVA), CH, 27476)

   Qui sommes-nous ?

   Le CICR, créé en 1863, fournit une assistance humanitaire aux personnes touchées par un conflit ou une situation de violence armée et fait connaître les règles qui protègent les victimes de la guerre. Institution neutre et indépendante, son mandat découle essentiellement des Conventions de Genève de 1949. Basée à Genève, en Suisse, elle emploie près de 20’000 personnes autour du monde ; elle est financée principalement par des dons provenant de gouvernements et des Sociétés nationales de la Croix-Rouge et du Croissant-Rouge.

   Votre apprentissage au CICR

   Le CICR s'investit dans la formation des professionnel-le-s de demain et recrute pour la rentrée scolaire 2025 plusieurs apprenti-e-s stagiaires employé-e de commerce MP3+1 – filière Services et Administration.

    

   Durant ce stage, vous intégrerez la division logistique du CICR. Votre poste de travail sera situé dans le centre logistique du CICR qui se trouve rue Pré de la Fontaine 6, dans la zone industrielle de Meyrin/Satigny (ZIMEYSA).

   Vos tâches et responsabilités

   • Gestion des flux de courrier papier (entrants et sortants), de l’économat centralisé et du parc d’imprimantes y compris consommables.

   • Prise en charge de diverses tâches administratives nécessaires au bon fonctionnement du centre.

   • Organisation et support d’événements et séminaires logistiques ayant lieu dans les locaux.

   • Réalisation et suivi de dossiers de transport permettant l’envoi de matériel CICR dans nos délégations par air ou par mer.

   • Support administratif pour l’unité en charge de la flotte des véhicules (activité basée au siège du CICR).

   • Support administratif pour le suivi des demandes de formation effectuées au sein de la division.

   • Support ad hoc dans le cadre plus général des activités logistiques, à la demande du management de la division.

   Votre profil

   • Motivation et intérêt pour le travail humanitaire.

   • Excellente maîtrise du français et bonnes connaissances de l’anglais.

   • Scolarité en école de commerce, filière maturité professionnelle achevée avec succès.

   • Aisance avec les logiciels de bureautique Microsoft, connaissances Lotus notes, un plus.

   • Bonne capacité organisationnelle.

   • Autonome, responsable, motivé, proactif et doté d’un esprit créatif avec une approche orientée solutions.

   Langues

   • Français courant

   • Anglais, minimum B2

   Nos valeurs

   • Au CICR, nous valorisons l’impact, la collaboration, le respect et la compassion. Nous recherchons des candidats qui démontrent des comportements basés sur ces valeurs partagées. Pour plus d’informations sur les valeurs du CICR,veuillez visiter cette page.

   Informations supplémentaires

   • Lieu : Meyrin/Satigny, Genève
   • Type de contrat : Apprentissage – Stage Maturité Professionnel (MP3+1)
   • Durée : 1 an à 100%
   • Date d’embauche : le 11 août 2025
   • Documents requis à soumettre : lettre de motivation, CV, trois dernières années de bulletins scolaires, copie de l’extrait du casier judiciaire.

7. Internal Control Officer (Multiple Vacancies) (Manila Shared Services Centre , PH, 26549)

   What we do

   The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

   Purpose

   The Internal Control Reviewer performs control testing activities based on the standard procedures or defined test plans agreed with the Risk & Assurance Units related to the assigned process.

   Relationships

   • Internally, interacts with different unit in HQ, Field, Risk & Assurance units of different metiers
   • No external relationships.

   Accountabilities & Functional responsibilities

   • Performs financial and non-financial review for field delegations, HQ and CSN
   • Independently performs compliance checks of the internal control system based on SOPs and test plans related to processes with medium to high level of complexity
   • Checks that the process under review is properly followed and complies with internal procedures
   • Proactively studies all ICRC rules and guidelines relevant to the process
   • Ensures proper, complete, and auditable documentation of review performed
   • Drafts the noted non-compliance findings and submits to the Lead Internal Control Officer for review
   • Escalates issues and review gaps to the Lead Internal Control Officer
   • May provide support to the Lead Internal Control Officer as needed
   • Reviews responses to findings and responds in a timely manner
   • May participate in the discussion with Field delegations about noted findings
   • Participates in cross-functional groups that aim to achieve objectives of the unit aligned to its strategies
   • Completes relevant trainings determined necessary for the role
   • Actively participates in reflections that aim to improve efficiency and effectivity of the unit

   Selection Requirements

   • At least three (3) years of experience in internal or external audit
   • Experience in quality assurance audit is an asset
   • Qualification as a Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or equivalent is an asset
   • Excellent computer skills, knowledge of CAATs (IDEA caseware) is an asser
   • Fluent command of written and spoken English
   • Knowledge of other languages such as French, Arabic, Spanish, or Russian is an asset

   Our Values

   At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   What we offer

   • Diverse and humanitarian-minded workforce
   • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
   • Training opportunities
   • Flexible work schedule

   Additional information

   If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
   -
   Deadline of Application: 31 January 2025
   Target Start Date: Immediately
   Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
   -
   Only shortlisted candidates will be notified.
   This vacancy is open for Philippine residents only.

8. Associate for the Security and Crisis Management Support Unit (Geneva (GVA), CH, 27435)

   What we do

   The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    

    

   Purpose

   The Security & Crisis Management Research & Development Associate will contribute primarily to two aspects of the team’s work: First, with data analytics and research; and second to the transition to a new security management information platform.

   The data analytics and research activities include working in a team on the compilation, preparation, validation and visualisation of ICRC’s weekly, quarterly and annual security & safety incident and minimum security requirements data. The Associate also provides ad hoc research and reports of incident data as required by SCMS colleagues, and contributes to future strategic development of the SCMS’s security data platform.

   Secondly, the Associate will support the human and technical change management processes involved in the transition to a new security management information platform. This includes contributing to the planning, coordination and accompaniment of changes at different levels as colleagues around the world appropriate the tool. 
    

    

   Main duties and responsibilities

    

   This role is closely involved with the research and development of new technology solutions for operational security management in the field, while also working hands-on with the various datasets relating to security and safety of humanitarian workers, preparing analyses, enabling data visualization and reporting for internal and global stakeholders. 

   Among the platforms that the SCMS unit provides to assist in the management of security within the ICRC is the new Operations Room Project, which brings together several sophisticated platforms for managing different aspects of staff security in conflict-affected areas. 

    

   The incumbent will have the opportunity to help shape this concept through support with its ongoing development and roll-out to delegations in the field. The incumbent will be part of the support team, where capacity for logical and deductive-thinking will be key to navigate ICRC technology landscapes and databases to feed and improve the platform.

   In additilon, the incumbent will contribute to the compilation, preparation, validation and visualisation of ICRC’s quarterly security & safety incident data. For instance, Minimum Security Requirements is composed of the following activities for which the Associate is a key contributor:

    

   • Support the change management planning, coordination and accompaniment of new project tools adoption across the global organization as colleagues around the world appropriate the tool.
   • Generate narrative analyses of data, including assessments of trends, ‘highlights’, areas of concern and significant development.
   • Share the various levels of analysis and assessment with SCMS colleagues and others in the Regions and at Op_Dir to help clarify and interpret the data and identify action points.
   • Ensure that dashboards are user-friendly and illustrates all relevant information in a coherent and interactive manner
   • Help accompany the data migration process, as part of a technical team, ensuring that the data quality and coherence is guaranteed in the migration process.
   • Liaise closely with SCMS counterparts, and with other relevant departments to ensure the successful use of the new system.
   • Explore opportunities to research and develop the wider value of security data with regards to the work of other security organisations.
      

   Relationships

    

   The Associate will work closely with the Security and Crisis Management Advisers within the SCMS Unit. The Associate will work with an advisory group from both field and HQ that will provide input and participate in the transition to the new platform. The incumbent will report to the Adviser for Research at the SCMS Unit.

    

   Desired profile and skills

    

   • A recent graduate with a bachelor’s and/or master’s degree in the social and/or technical sciences.
   • Relevant work experience (including internships, volunteer work) but no more than 2 years of internship experience or 1 year of working experience after the last graduation (applicants with more than this will automatically be excluded from consideration).
   • Insight into the ICRC and its mandate, and an understanding of the wider Red Cross Red Crescent Movement.
   • Demonstrated interest in the field of security & risk management, crisis management and response.
   • Experience in data analysis and advanced use of MS Excel. Familiarity with business intelligence tools (e.g. Tableau, PowerBI, Qlik) is a plus.
   • Working proficiency in French an asset, including additional command of any of the following languages: Arabic, Russian or Spanish.
   • Strong quantitative and analytical skills. 
   • Ability to support decision making and business processes with creativity and rigor.
   • Flexible, adaptable and quick to master new tools and concepts.
   • Capable of working independently and taking initiative. 
   • Excellent teamworker
   • Humanitarian sector, Red Cross Red Crescent Movement experience a plus
   • Project management and change management experience 
      

   Additional information

   • Type of role: Associate
   • Working rate: 100% 
   • Location: Geneva (This position allows you to get a visa and permit for working and living in Geneva, Switzerland) 
   • Type of contract: Traineeship
   • Gross monthly salary: 3891 CHF
   • Length of assignment: 12 months 
   • Estimated start date: April-May 2025
   • Deadline to apply: 9th of February 2025

    

   Are you ready to explore the next chapter of your career? Apply now!

   The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

   Our Values

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

9. Associate in the ICRC Library (Geneva (GVA), CH, 27398)

   What we do

   The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

   Context

    

   The ICRC library holds unique collections on the International Committee of the Red Cross (ICRC), the International Red Cross and Red Crescent Movement, and international humanitarian law (IHL). Internally, it is a service available to all ICRC colleagues, to help them find, access, and search the literature they need for their work. The library also welcomes external researchers and practitioners interested in IHL and the ICRC’s work throughout the years. Its online catalogue is the gateway to the most recent scholarship on the subject, documents of diplomatic and international conferences, all ICRC publications, and heritage collections documenting the early development of international humanitarian law and action.  

    

   Purpose

    

   Under the supervision of the ICRC librarians, the associate in the ICRC Library will support the library’s mission and take part in collections management, outreach, and reader services activities. 

    

   Main duties and responsibilities

    

   Collections Management and Outreach:

   • Describing and indexing documents in the library management system (Netbiblio) 
   • Preparing a collection of publications for digitization
   • Supporting the library team’s outreach efforts, internally and externally (including on social media)

    

   Reader Services:

   • Responding to research and interlibrary loan requests 
   • Welcoming and assisting patrons in the library (1-2 shifts at the reference desk per week, Monday - Friday) 
   • Training colleagues and researchers in the use of library tools and resources 

   Education and Experience

    

   • University or higher education institution (HES) degree 
   • As per the ICRC rules for Traineeships, applicants should have maximum one-year of professional work experience (on a paid contract) or two years of internships/traineeships following their last degree.

    

   Desired profile and skills

    

   • Excellent written and spoken English and French (minimum C1) 
   • Interest for the management of library collections in the digital age
   • Tech-savvy, with a strong interest for online research and collections management tools
   • Patron-oriented 
   • Strong organizational skills and attention to details 
   • Good research and writing skills

    

   Additional information

    

   • Type of role: Associate
   • Working rate: 100% 
   • Location: Geneva (This position allows you to get a visa and permit for working and living in Geneva, Switzerland) 
   • Type of contract: Traineeship
   • Gross monthly salary: 3891 CHF
   • Length of assignment: 12 months
   • Estimated start date: May2025
   • Deadline to apply: 16th of February 2025

    

   
   Are you ready to explore the next chapter of your career? Apply now!

   The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

   Our Values

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

10. Disinformation Analyst (Belgrade Shared Services Centr, RS, 27606)

    What we do

    The International Committee of the Red Cross (ICRC)works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Purpose

    The ICRC is strengthening its capacity to detect, assess, and respond to harmful information to mitigate the potential associated harm and risks.

    The Disinformation Analyst will be a member of The Trend, Reputation, Analysis, and Knowledge Unit (TRAK), in charge of open-source data and information analysis to support decision-making for crisis response and risk anticipation and mitigation. TRAK has a multidisciplinary team in Belgrade providing analytical services, such as social listening, harmful information detection and analysis, audience profiling, communication performance analysis as well as thematic & global trends analysis to TRAK’s key clients within the organization.

    The person will be in charge of the detection and analysis of disinformation across digital platforms leveraging advanced research and analytical tools.  By providing in-depth and timely insights to inform the decision-making, he/she will contribute to the institutional efforts to understand, anticipate, and mitigate harmful information against humanitarian action. The analyst will support the coordination and establishment of a solid global detection system, contribute to the institutional threat intelligence efforts, and actively engage with other concerned units. This role requires a technically proficient professional with a background in social media analysis, OSINT, and risk analysis who can handle nuanced and fast-evolving disinformation threats on a global scale.

    Accountabilities & Functional responsibilities

    • Leads efforts to detect and analyze disinformation and other forms of harmful information (HI) related to global issues and priority contexts across digital platforms: Tracks and analyses HI trends, campaigns’ patterns, actors, sources, motives, and influence tactics used in disinformation campaigns and potential impacts.
    • Provides ad hoc support to delegations for deeper and/or complementary analysis within short response timeframes.
    • Conducts in-depth analysis to understand network dynamics, connections, and relationships. Investigates the socio-political drivers of mis-and disinformation, connecting the dots between online & offline detection.
    • Applies digital investigation and fact checking methods to trace and profile sources of harmful information, verify content and authenticity.
    • Creates timely, actionable, and engaging strategic reports tailored to help internal stakeholders understand emerging threats and areas requiring attention.
    • Regularly documents findings to systematize knowledge and contributes to quarterly reporting with insights on dynamics, actors, and drivers of harmful information campaigns.
    • Partners with data scientist to leverage machine learning and AI and collaborate on network and trends analyses, study bot activity, deep fakes and other AI generated or modified content.
    • Contributes to the establishment of an efficient harmful information global detection system by advising and coaching environmental scanning practitioners.
    • Evaluates and recommends OSINT tools, methodologies, and best practices to improve efficiency of data-gathering and analysis.

    Professional Experience required / Certifications / Education required

    • Master’s degree in journalism, Communications, Political Science, Data Science, Sociology, or related field.
    • 7+ years’ experience in social media analysis, OSINT, digital journalism, fact-checking, threat intelligence, or related field.
    • Strong interest in and deep understanding of social and geopolitical factors and conflict dynamics.
    • Proficiency in social media monitoring tools and disinformation research platforms.
    • Expertise in advanced open-source search techniques, tools, and software: including geospatial analysis, Google dorking, meta data mining, link analysis, and deep web search.
    • Hands-on experience with image, video, and social media verification tools.
    • Excellent written and verbal communication skills in English with the ability to translate complex findings into strategic insights.
    • Multilingual capabilities for identifying misinformation trends in global markets: working knowledge of French, Arabic, Spanish, or Russian is an asset.
    • Strong understanding of legal and ethical guidelines in data collection and analysis. Knowledge of cybersecurity fundamentals & privacy and data protection regulations.
    • Knowledge and experience in coding (R, Python) an asset.
    • An innate desire to dig deeper and uncover hidden information.
    • Proactive problem-solving approach and attention to detail.
    • Ability to analyze and synthesize vast amounts of information and identify key insights.
    • Demonstrated experience leading and coordinating complex tasks across multidisciplinary and global teams.
    • Strong team player, capable of collaborating effectively.

    What we offer

    • Work and progressive professional development in an exciting international environment.
    • An inspiring opportunity to practice your profession in a humanitarian and multicultural organization.
    • Stimulating benefits package.

    Additional information

    • Type of role: Information analyst 2 (800059)
    • Working rate: 100%
    • Location: Belgrade Shared Services Centre (BSSC), Tresnjinog cveta 1, Belgrade
    • Job level: C1
    • Length of assignment: Open-ended
    • Type of position: Resident(The vacancy is open only for persons with Serbian citizenship or personal work permit in the Republic of Serbia)
    • Application deadline: 31.01.2025.

     

    The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates. If you are interested in this position, please send us your CV and Motivation letter in English. Only shortlisted candidates will be contacted.

11. Digital Asset Specialist (Manila Shared Services Centre , PH, 27672)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    The Digital Asset Specialist leads efforts to organize and deliver raw and simply edited digital content (proactively and reactively) ensuring smooth content workflow. This role supports ICRC adhering to best practice in data protection and ethical content gathering. S/he provides guidance, training and support to all staff across the organization in digital asset management and distribution.

    Accountabilities & Functional responsibilities

    Digital Asset Management & Content Creation

    • Assist colleagues to upload and share content, ensuring the metadata, consent, contracts, licenses and classification are correct.
    • Support emergency content management during crises, including the rapid ingestion and distribution of high-priority assets.
    • Support colleagues searching for content 
    • Curate shareable content packages for colleagues from existing materials, including editing simple B rolls for the newsroom and photos. 

     

    Capacity building

    • Providing user-centric training in digital asset management and content workflow in collaboration with Regional Communication Centres (RCCs).

     

    System support

    • Liaise with ICT and other technical teams to maintain digital asset management system integrity and address user concerns.
    • Support archives in their workflow ensuring they have the necessary information to archive content 
    • Ensure media, external production companies, freelancers, digital agencies and National Societies can access the content they are seeking (subject to validation and copyright)

    Desired profile and skills

    • Degree in communications, journalism, design or archiving or relevant subject
    • 6-9 years professional experience in managing media asset systems 
    • Experience in content creation, simple video editing and social media posting
    • Fluent in English; additional language proficiency is an asset.
    • Highly organized with exceptional attention to detail.
    • Ability to cope with stress, competing multiple projects and adhere to deadlines
    • Collaborative proactive mindset with a client-centric approach to problem solving.
    • Expertise in video and photo editing for broadcast and social media platforms
    • Tech savvy 
    • Data protection knowledge
    • Excellent public speaking skills and ability to communicate about technical matters in both 1:1 conversations and larger audiences in training settings. 

    What we offer

    • Diverse and humanitarian-minded workforce
    • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
    • Training opportunities
    • Flexible work schedule

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Application Reminders

    If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
    -
    Deadline of Application: 30 January 2025
    Target Start Date: Immediately
    Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
    -
    Only shortlisted candidates will be notified.
    This vacancy is open for Philippine residents only.

12. Regional Legal Counsel (AFRICA region) (Nairobi (NAI), KE, 27679)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    The Regional Legal Counsel is in charge of providing substantive advice and ad hoc support to the various internal clients and delegations in the AFRICA region, as well as coordinating corporate legal activities, building up and ensuring an efficient service delivery, by providing support and raising awareness to the region and delegations.

    Accountabilities & Functional responsibilities

    •    Provides legal advice and support in all areas impacting the ICRC (HR, logistics, procurement, administration, operations, data protection, governance, fundraising, innovation, intellectual property,  privileges and immunities, regulatory issues, etc.), with a specific focus on HR/employment/contractual matters and any corporate legal issue;
    •    Drafts, reviews and negotiates contracts for the ICRC in all areas needed, and drafts legal opinions;
    •    Advises in the context of the adoption of various types of documents (policies, memos, position papers, risk assessments, etc.);
    •    Follows and contributes to decision making processes and internal procedures (notably in the area of compliance, information security, risk management);
    •    Represents the ICRC before judicial and administrative bodies for all matters pertaining to their area of responsibility;
    •    Liaises with, supervises and manages external counsel;
    •    Promotes change and assists all stakeholders or services impacted within the ICRC by the evolution of Office of Corporate Legal Affairs;
    •    Advises on and provides legal services regarding the ICRC’s activities and operations in the regions covered, including to the regional offices and country offices at the technical and managerial level;
    •    Provides legal advice principally on contracts, employment law, diplomatic law, administrative law of international organizations, regulatory matters and in general on all legal claims, commitments and liabilities of the organization in the region covered.
     

    Professional Experience required

    •    Advanced university degree in law (Master of Arts Degree minimum, Master of Law would be an asset);
    •    Minimum 8 to 10 years of overall professional experience;
    •    Minimum five (5) years as a corporate legal adviser required, in particular with HR/employment related practice or contractual practice;
    •    Solid experience in contract law, employment law, business law, the law of international civil service or equivalent experience in applicable administrative law required;
    •    Solid experience either in-house or in a law firm on corporate legal matters with a multinational dimension required;
    •    Field experience handling legal issues, a strong asset;
    •    Admission as an Advocate of the High Court of Kenya with a valid practicing certificate is a strong asset;
    •    Experience in the legal sector with International Organization/NGO entities a strong asset
    •    Additionally, good professional knowledge of French a strong asset.

    What we offer

    •    Diverse and humanitarian-minded workforce;
    •    An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide;
    •    Training opportunities ;
    •    Flexible work schedule.

    Our Values

    • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Additional information

    • Type of role: Kenya Resident (National Position)
    • Location: Kenya
    • Application deadline: 03/02/2025

13. Technical Engineer in Web Technologies (Belgrade Shared Services Centr, RS, 27596)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Purpose

    The ICRC SDT TI division is responsible for designing, implementing, and supporting ICT solutions for more than 20'000 of its employees worldwide. Within the IFPA Product Line (in charge of public websites) new Delivery Team member (title within an Agile/SAFe methodology), would provide support, development, and maintenance of the TI IFPA Public Outreach Product.

    Accountabilities & Functional responsibilities

    • Ensures the correct quality of applications implementation.
    • Ensures all deployed applications operate properly and follows operational procedures.
    • Anticipates technical and operational needs, identifies, and solves problems and provides orientation on the technologies used in the product under their responsibility.
    • Contribute to design solutions, provides support and documentation on them, and may train support teams on their use.
    • Resolves assigned incidents and requests while ensuring resolution time commitments are met according to the service and operational level agreements (SLAs and OLAs).
    • Ensure that the tickets are managed and followed proactively / contribute to the monitoring of all product tickets and requests proactively (and management of backlog).
    • Supports IT teams in the field in the use of global and centrally managed IT solutions.
    • Works to continuously improve the ICRC's IT services & operations.

    Professional Experience required / Certifications / Education required

    • Minimum 5 years’ experience in a similar position
    • Minimum 5 years’ experience in Drupal
    • Minimum 2 years’ experience in WordPress
    • Experience integrating and running technical solutions
    • Experience in DevOps processes
    • Experience in technical support processes
    • Ability and willingness to learn and operate different application software
    • Affinity for teamwork, excellent communication skills, and strong collaborative attitude, capable of working effectively with diverse teams, local and remote
    • End-user service oriented, well-organized, open-minded, and adaptable
    • Good knowledge of the English language (written and spoken)
    • Motivated by the humanitarian work

    Assets

    • Experience with any of the following: Web technologies, Drupal, WordPress, PHP, Linux, SQL, Azure
    • Agile methodology: Experience using Microsoft TFS/Azure DevOps, particularly the management of PBI (creation, follow-up, and review)
    • Knowledge of Drush commands

    What we offer

    • Work and progressive professional development in an exciting international environment
    • An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
    • Remote/hybrid work
    • Stimulating benefits package

    Additional information

    • Type of role:  ICT Business Analyst 1 (800806)
    • Working rate: 100%
    • Location: BSSC (Tresnjinog cveta 1, Belgrade)
    • Job level:  B3
    • Length of assignment: Open-ended
    • Type of position: Resident (The vacancy is open only for persons with Serbian citizenship or personal work permit in the Republic of Serbia)
    • Application deadline: 31.01.2025.

     

    The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

     

    If you are interested in this position, please send us your CV and Motivation letter in English.

    Only shortlisted candidates will be contacted.

14. ICT Coordinator (Nairobi (NAI), KE, 27652)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    The ICT Coordinator is responsible for managing and organizing all aspects of ICT systems and services within the Nairobi Regional Delegation. This role involves leading ICT activities and services for medium-scale operations, ensuring alignment with the Global ICT Strategy.

    Accountabilities & Functional responsibilities

    •    Oversee the maintenance and administration of all ICT equipment, including servers, networks, and workstations and ensure systems are up-to-date, secure, and functioning optimally;
    •    Ensures that ICT systems requested by the delegation management are in place in terms of innovative solutions and daily use, while guaranteeing uninterrupted service and integration with the overall information systems;
    •    Provide second and third-level workplace support for all ICT-related issues to staff and manage or coordinate the helpdesk operations, ensuring timely resolution of tickets;
    •    Work closely with the regional ICT Coordinator and assisting in the planning, execution, and monitoring of IT projects, which could range from software implementations to network upgrades; 
    •    Implement and enforce security protocols to protect data and systems from unauthorized access or cyber threats and ensure compliance with data protection and internal ICT policies;
    •    Ensures that policies, rules, and procedures are in place, adapted to the local context and operational needs, and followed by users;
    •    Monitor network performance and engage in regular system checks and troubleshoot network problems;
    •    Conduct or organize training sessions for staff on new systems, application, or ICT best practices and promote awareness of ICT cybersecurity and handling of information classification;
    •    Make sure ICT security guidelines match operational security regulations;
    •    Maintain accurate documentation of ICT infrastructure, processes, and procedures and update technical manuals and user guides as needed;
    •    Participate in planning and testing of disaster recovery and business continuity plans and ensure backup systems are in place and regularly tested;
    •    Assist in budget planning for ICT expenditure and manage allocated resources efficiently;
    •    Contribute to the development of long-term IT strategies and stay informed on emerging technologies that could benefit the organization;
    •    Act as a liaison between ICT and other departments to understand and address their technological needs and communicate ICT policies, changes, or issues to staff effectively;
    •    Ensure that the inventory is accurate, exhaustive, and reliable, and the ICT stocks (spare parts, ICT consumable and equipment) are adequately managed;
    •    Ensure that the staff members reach the appropriate level of knowledge, by designing and organizing relevant training plans;
    •    Liaise with service providers and vendors for procurement, support, and service agreements and manage relationships to ensure cost-effective solutions and service quality;
    •    Ensure strict control of quality for the purchased ICT goods/services.
     

    Certifications / Education required

    •    Post-graduate Degree in telecommunication, electronics, computer science or related field;  
    •    ICT management certification (ITIL);
    •    Certification in project management an asset;
    •    Certificate in Microsoft Certified Solutions Associate.

    Professional Experience required

    •    9 -12 years overall professional experience including 4 years' troubleshooting experience in an area of the ICT service catalogue (e.g., workplace services, telecommunications, IT, help desk, etc.);
    •    3 - 4 years’ experience in ICT management and engineering.

    What we offer

    •    Diverse and humanitarian-minded workforce;
    •    An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide;
    •    Training opportunities ;
    •    Flexible work schedule.

    Our Values

    • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Additional information

    • Type of role: Kenya Resident National
    • Location: Kenya
    • Type of Contract: 1-Year Fixed term contract (renewable subject to Budget discussion and performance)
    • Application deadline: 31/01/2025   

     

    The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    ICRC does not charge a fee at any stage of the recruitment process. All applications are free for all candidates, and no one should require any payment or compensation during the recruitment process. May the candidate be asked for any fee, they must report to ICRC HR Department through the recruitment contact.

    In processing your personal data for recruitment purposes, we follow the information notice as explained HERE.

15. Supply Chain Planner (800764) (Kabul (KAB), AF, 27636)

    Purpose

    The Supply Chain Planner ensures that the future demand needs of the requesting departments are available in the JD Edwards software system by uploading forecasts. S/he sees to it that all forecast inputs are processed and that goods sourcing meets demand in the most efficient and effective way.

    Accountabilities & Functional responsibilities

    • Monitors material resource planning (MRP) suggestions, analyses supply and demand, and makes appropriate recommendations to improve forecasting accuracy.
    • Decides on order fulfilment based on the delegation’s stocking strategy per product category, and in accordance with the priorities identified together with the requesting departments and logistics team, to ensure the most effective and efficient inventory management.
    • Sets and updates the MRP system parameters and item settings in the JD Edwards software.
    • Is responsible for the delegation’s consolidated demand figure; proposes and monitors buffer stock based on own analysis. Maintains the contingency stock items list in line with delegation policy.
    • Is the logistics focal point in the delegation’s demand planning process.
    • Analyses items’ historical behaviour and forecast accuracy, and provides requesting departments with the results, main trends and deviations.
    • Supports focal points within the requesting departments (e.g. Health Unit, Water and Habitat Unit) in making and correcting their monthly forecasts. Additional responsibilities for the Logistics Support Centre Supply Chain Planner:
    • Consolidates, analyses and discusses all collaborative demand planning in the region with the Logistics Desk Manager and the Supply Chain Coordinator.
    • Is part of the global planning network, helping to build and improve demand planning practice across the organization.
    • Ensures that risks are mitigated by performing the controls assigned to his/her role as described in the Logistics Risk and Control Matrix

    Our Values

    • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Reports to (role)

    • Supply Chain Coordinator
    • Logistics Coordinator

    People management responsibilities

    No

    Scope & Impact

    • Geographic remit: country-level, or regional for the Logistics Support Centre.

    Relationships

    • Internally, interacts with the Supply Chain Coordinator, the delegation’s Buyers, warehousing and transport staff, the global planning network and Supply Chain Officers.
    • Has no external relationships.

    Certifications / Education required

    • University degree or equivalent experience.
    • Additional vocational training in health sciences an asset.
    • Computer proficiency and ability to run specialized software.
    • Good command of English or French.
    • Good command of an enterprise resource planning system.

    Professional Experience required

    • Typically six to nine years’ overall professional experience.
    • Experience in supply chain management.
    • Experience in planning and forecasting.

16. Applications Delivery Support (Belgrade Shared Services Centr, RS, 27520)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    The ICRC SDT TI division is responsible for designing, implementing and supporting ICT solutions for more than 20'000 of its employees worldwide. Within the RMOS Product Line new Delivery Team members would provide support, development and maintenance of the TI RMOS HR Product and TI RMOS SERVICES Product.

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Accountabilities & Functional responsibilities

    • Part of the Agile Product Team, employ agile practices and participate in the technical delivery
    • Maintains, supports and resolves issues within the Product Delivery Team
    • Provides support to other SDT TI teams as well as the end-user as needed
    • Ensures service quality, productivity and security, while respecting operating methods defined within the SAFe/Agile methodology
    • Ensures a good collaboration with all the T&I teams involved with support and delivery on TI RMOS Product Line

    Assets

    • Experience with Web technologies, Linux, SQL, Azure, VMware, Red Hat 8
    • Proven experience with VMware capabilities and applications administration
    • Scripting (Bash, PowerShell, etc.).
    • Agile methodology: Experience using Microsoft TFS/Azure DevOps, particularly the management of PBI (creation, follow-up, and review).

    Professional Experience required /Certifications / Education required

    • 5 years of professional experience in the IT field, with a minimum 3 year of application/system administration
    • Experience with Microsoft application portfolio
    • Knowledge of Microsoft infrastructure based on Windows Server (2016/19/22), Active Directory management and Microsoft-based infrastructure management tools
    • Ability and willingness to learn and operate different application software
    • Affinity for teamwork, excellent communication skills, and strong collaborative attitude, capable of working effectively with diverse teams, local and remote.
    • End-user service-oriented, well-organized, open-minded, and adaptable
    • Good knowledge of the English language (written and spoken)
    • Motivated by the humanitarian work

    What we offer

    • Work and progressive professional development in an exciting international environment
    • An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
    • Remote/hybrid work
    • Stimulating benefits package

    Additional information

    • Type of role: IS Engineer 1 (800799)
    • Working rate: 100%
    • Location: BSSC: Tresnjinog cveta 1, Belgrade
    • Job level: B3
    • Length of assignment:Open-ended
    • Type of position: Resident (The vacancy is open only for persons with Serbian citizenship or personal work permit in the Republic of Serbia)
    • Application deadline: 29.01.2025.

     

     

    The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

     

    If you are interested in this position, please send us your CV and Motivation letter in English.

    Only shortlisted candidates will be contacted.

17. Water & Habitat Generalist Project Officer (Beirut (BEY), LB, 27594)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    Is responsible for small and non-complex projects of various specialities and ensures their successful delivery within the constraints of scope, quality, time and budget. With some guidance, prepares, designs, procures, implements and commissions projects. Manages relationships with the stakeholders involved. Manages project resources and ensures project reporting.

    Accountabilities & Functional responsibilities

    • Contributes to the study of the project brief or "vision" document and understands the needs and challenges. Assists programs managers in identifying and analyzing needs through assessments and survey.
    • Contributes to the identification and collaboration with all stakeholders who may have an influence on the success of the projects.
    • Contributes to the collect of all the information and data necessary to prepare the projects. Prepares feasibility studies/project proposals, and technical designs (specifications, drawings, BoQs, etc).
    • Contributes to the submission of project documents to the program manager for review.
    • Actively contributes to the launch of procurement and works contracts in accordance with delegation's rules and ensure follow up.
    • Organizes and supervises the proper implementation of the works and activities related to the projects.
    • On a systematic and regular manner, anticipates, identifies, and escalates problems that may affect all or part of the project, and proposes/implements corrective actions.
    • Ensures the commissioning and handover of infrastructure and equipment to the relevant parties and necessary communication and training to the "client" for the proper use of the facilities, equipment, and services.
    • Ensures proper and timely reporting using the appropriate tools (PAM, etc).

    Certifications / Education required

    • Master’s degree in Engineering.
    • Knowledge in Facility Management and in Operation and Maintenance.
    • Certificates in LEED, Climate Change, Renewable Energy is an asset.

    Professional Experience required

    • 3 to 5 years of experience in Mechanical, Electrical or environmental engineering.

    Desired skills

    • Leadership: Basic.
    • Accountability: Advanced.
    • People management: Proficient.
    • Team work & Collaboration: Proficient.
    • Representing the ICRC: Basic.
    • Beneficiary & Client focused: Proficient.
    • WatHab Emergency Response: Proficient.
    • Managing WatHab Projects: Proficient.
    • Managing Results and Quality: Advanced.
    • Project Implementation: Advanced.
    • Managing Procurement: Proficient

    Language

    • Arabic: Fluent.
    • English: Full professional working.
    • French is an asset.

    What we offer

    • Salary Package: USD 2’037 – 2’926 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).
    • 13th Month of salary paid in December, pro rata basis in accordance with the period worked.
    • Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked.
    • Health Insurance: 90% of premium fees under class B, coverage include: Doctor visits, Medicines, Therapy services, etc.)
    • International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum.
    • Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, eyeglasses, designated personal training budget for learning opportunities.

    Additional information

    • Location: Beirut - Lebanon
    • Working Schedule: Monday to Friday, from 8am to 5pm.
    • Type of contract: fixed term until December 31, 2025 (Renewable based on performance and need for position).
    • Estimated start date: March 1, 2025.
    • Application deadline: January 26, 2025.

    Our Values

    • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

18. Public Relations Officer (Belgrade (BEL), RS, 27627)

    What we do

     

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

     

    The Eurasia region is home to one of the ICRC’s largest and most highly visible operations in the Russia-Ukraine international armed conflict. The region is also pivotal for operational, fundraising and diplomatic influence.  Together with delegations and partner Red Cross/Red Crescent National Societies, the regional Public Relations Officer (PRO) contributes to building trust, understanding, and awareness of ICRC’s work in the region as well as globally supports the positioning of the ICRC operations within the region and beyond.

     

    Based in Belgrade as a member of the Regional Resources Network team, the Regional PRO leads in devising and implementing proactive media outreach strategies for the promotion of ICRC’s humanitarian operations in the region as well as thematic issues and concerns. The PRO also provides strategic support and guidance to delegations on public communication issues, opportunities and challenges. As the ICRC chief spokesperson in the region, the role holder coordinates with communications  teams based in the region that sustain established relationships with regional and global media and leads on developing/maintaining relations with media correspondents (local, regional, global) in countries without ICRC delegations (Nordic countries, Germany and other contexts in the region).

     

    Concretely, this means managing media queries, setting up interviews and other media or public-facing opportunities, coordinating messages and driving media plans to enhance and manage the ICRC's public profile in the region. Additionally, the ideal candidate contributes to the objectives of the Eurasia Regional Strategic Framework 2024-2027, guided by the 2024-2027 Communication Strategy in close liaison with concerned delegations and relevant National Societies. The post-holder will lead regional public communication endeavours during crisis situations (i.e. fluctuations in the UA/RU IAC or the onset of a new conflict in the region), in close coordination with the Communications department in concerned delegations and with Movement partners and Movement Communication colleagues.

    Accountabilities & Functional responsibilities

     

    1/ Public communication (covering Eurasia region, supporting ICRC global positioning) - Objective: increase visibility in Eurasia on ICRC identity and operational approach. Leads on public communication strategy for the region (Regional Strategic Framework -RSF- objective 1, 2, 4, 5).

     

    • Acts as the regional spokesperson, providing information to media on the ICRC's activities and humanitarian concerns on issues relevant to EURASIA in partnership with communication teams in Paris, London, Brussels and Moscow.
    • Works with global spokespersons team in HQ to position ICRC priority contexts and thematic issues in media outlets in EURASIA in consultation with delegations and partner National Societies
    • Works with other communication staff based in or covering EURASIA to map, prioritize and develop/nurture contacts with national, regional and global media based in the region that are not covered by current communication staff based in the region.
    • Pitches story ideas, content and interviews, and engages with key media to develop longer-term content partnerships (either directly or with global reach delegations).
    • Develops public communication plans on specific priorities for the region.
    • Supports delegations in crafting their public communication and media strategies and to map, prioritize and build media contacts, including through country visits.
    • Coordinates and negotiates with delegations and other internal stakeholders, including counterparts in ICRC’s communications team in Geneva, to develop narratives, key messages, speaking points, reactive lines, news releases and other products and content to support our global communications on EURASIA operations.
    • In coordination with the Movement Communication Officer based in Budapest and EURASIA Communications Head of Sector, leverages the power of the Movement and seeks to partner with organizations that share the ICRC’s values for the purpose of amplifying public communication efforts and objectives.
    • Sets up and manages communication opportunities for senior ICRC leaders to profile operations, in close coordination with global reach, diplomatic and/or operational delegations (e.g. during field visits to operational delegations or during diplomatic conferences/events).
    • Supports the definition and roll-out of media/digital campaigns around key thematic issues relevant to EURASIA and selected contexts in the region.

     

    2/ Crisis communication (cf. RSF priority 3)

     

    • Ensures that public communication is integrated in the delegations’ response from the outset of any humanitarian crisis, working together with the Movement partners in close coordination with the Budapest Movement Communication officer and Deputy Director for Movement Affairs to anticipate perception risks.
    • Supports the global media management of crises hitting EURASIA, working with the operations, the concerned delegation(s), regional communication staff, digital communication team at headquarters and global reach delegations in the field. This support includes managing media requests, messaging and coordination, providing or organizing interviews, quotes and briefings for journalists on operations and issues of concern, particularly in delegation-less contexts or with media outlets not covered by delegation-based spokespersons (such as Paris, London, Moscow).
    • Ensures dedicated support to public communication around the Ukraine-Russia international armed conflict in particular.
    • Deploys, when required, during crisis periods and major media moments to act as a media liaison and content focal point.
    • Contributes to crisis preparedness and response in relation to all communication aspects that may be required for a crisis and supports the drafting of the public COM component of delegations’ Operational Contingency Plans.
    • Contributes to the response to harmful online and offline narratives affecting the region, works towards preventing disinformation campaigns that may affect or target the ICRC Misinformation, Disinformation and Hate speech (MDH).

     

    3/ Fundraising and influencing - Objective: Develop media strategies in support ICRC influencing and fundraising objectives in the region (RSF objective 4 and 5)

     

    • Develops media strategies and products that support ICRC positioning within the region to meet influencing and fundraising objectives, including in delegation-less countries (eg. Nordic and German-speaking countries).
    • Works with Resource Mobilization team (REM), EURASIA delegations, Operations Coordinators and EURASIA leadership to support donor visibility objectives in the region. To this end, works with delegations and REM relationship managers to understand needs and craft messages that meet donor visibility requirements.
    • Supports, as required, media engagement on key policy and humanitarian diplomacy priorities (or: key influencing objectives) 
    • Carries out any other relevant tasks as required.
    • The incumbent ensures smooth coordination of public communication issues with all International Red Cross/Red Crescent Movement components, including during crises and joint Movement response.

     

    4/ Capacity building of Staff in delegations (COM as enabling priority, Eurasia RSF)

     

    • In support of the implementation of the new Communication strategy and the Eurasia RSF, coordinates with and supports delegations Management & Communications teams to ensure that capacities of delegations’ staff (notably newcomers and frontline staff) are trained and equipped so that they can act as ambassadors and can amplify messages externally, uphold the ICRC’s core values and principles coherently, filter and prevent misinformation and disinformation from spreading further.

    Scope & Impact

     

    • Geographic remit: regional
    • Strategic impact: contributes to regional communication strategies. Identifies, manages risks and positions the ICRC. Global impact of public communication is high, including on reputation and fundraising.

    Relationships

     

    • Internally, interacts with the Communication Division (X-Media, StratCom and TRAK in particular), Eurasia OPS department and other departments, divisions and units at headquarters, and with the Eurasia Regional Management Team, including the Budapest team and delegations in the field. Works in close collaboration with the COM teams in London, Paris, Brussels and Belgrade. Reports to Communications Head of Sector Eurasia internally (blue line) and Head of Regional Resource Network - RRN (redline).
    • Externally, interacts with media, public relations agencies, humanitarian actors, Movement members, and public relations representatives of the authorities.

    Certifications / Education required

     

    • University degree in a relevant discipline such as political science, international relations, journalism, communication management or public relations.
    • Excellent written and oral communication skills in both English and German mandatory. Russian and Turkish a strong asset.
    • Excellent public communication skills and sound knowledge of the media environment.
    • Computer skills (competence in MS Office and other software); familiarity with digital communication tools.

    Professional Experience required

     

    • Minimum 8 years’ work experience in media relations and content generation (inside or outside the ICRC).
    • ICRC experience an asset.
    • Proven capacity to work in a stressful environment and under tight deadlines.

    Other requirements

     

    • Ability to travel when needed (frequently).
    • Strongly motivated by humanitarian work.
    • Ability to work effectively with diverse multicultural and multidisciplinary teams.

    Our operational & field constraints

     

    • In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals.
    • Candidates must be in good health and will have to do a medical check-up prior to departure in the field.
    • Candidates must possess a driving license (for manual transmission vehicles).

    What we offer

     

    • Rewarding work in a humanitarian and multicultural environment with attractive salary and social benefits.
    • Institutional onboarding program and opportunities for further in-house training.
    • Opportunity to join an ICRC talent pool and be considered for future assignments elsewhere.

    Additional information

     

    • Type of role:  Mobile
    • Working rate: 100%
    • Location: Serbia
    • Length of assignment: 12 months
    • Start date: March 2025
    • Application deadline: 2nd February 2025

    
     

    The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

    Our Values

     

    • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

19. Pashto Interpreter (Geneva (GVA), CH, 23660)

    What we do

     

    The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian protection and assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Role description

     

    Visiting detainees, re-uniting families separated by conflict, organising emergency relief aid and talking to combatants about their responsibilities under the Geneva Conventions are all in day’s work for the ICRC. As an interpreter, you will be the vital communication link enabling ICRC delegates to carry out these protection-related activities.

    Main responsibilities

     

    • Oral interpretation: from Pashto to English and vice versa during confidential interviews with people deprived of liberty, ICRC institutional dissemination, ICRC dialogue with authorities, activities to establish the family links which includes delivering Red Cross messages, family tracing and visits to families of detainees.
    • Written translation: translation of Pashto language (newspaper articles, correspondence, etc.) into written English.
    • Analysis and reporting as required: analysis of conditions of detention, security and other matters relating to the ICRC's mandate.
       

    Desired profile and skills

     

    • Very good command of English and Pashto.
    • 2 years of professional experience. Previous interpreter or translator experience is an advantage.
    • Strongly motivated by humanitarian work.
    • Able to work under pressure in a potentially dangerous environment.
    • Open-minded and adaptable.
    • University education/degree in interpretation or translation is an advantage.
       

    Our operational & field constraints

     

    • In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals.
    • Candidates must be in good health and will have to do a medical check-up prior to departure in the field.
    • Candidates must possess a driving licence (for manual transmission vehicles).
    • Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents) for the first two missions (minimum 12 months each) or total of 24 months.

    What we offer

     

    • Rewarding work in a humanitarian and multicultural environment.
    • A two-week orientation course and other opportunities for further in-house training.
    • Attractive social benefits.
    • Length of assignment: 12 months.
    • Join an ICRC talent pool and be considered for future assignments elsewhere.

    
    The ICRC values diversity and is committed to creating an inclusive environment. We welcome applications from all qualified candidates!

20. ICT Specialist (Manila Shared Services Centre , PH, 27215)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    ICT Specialist 2 manages and organizes all ICT systems and services in the location where they are posted. They assist the ICT Manager in designing and installing ICT infrastructure.

    Relationships

    • Internally, interacts with ICRC employees. 
    • Externally, interacts with local suppliers.

    Accountabilities & Functional responsibilities

    Help Desk

    • Provides workplace services and as second level user support for MSC site for any ICT Services.
    • Supports users of computer and telecom equipment in an efficiency and polite manners.
    • Supports remote users by employing relevant ICT tools.
    • Advises users on ICT matters.
    • Escalates unresolved ICT incidents / requests to direct superior or GVA Service Desk.
    • Performs all mentioned tasks also to the benefit of the ICRC's sub-delegations / field offices and other relevant ICRC sites in case of emergency.
    • Being available for ICT support in the country if required.

    Realization and Maintaining of ICT Infrastructure  

    • Installation and maintenance of AS/ASL servers, computes, standard ICRC software, printers, network elements, satellite communication systems, VHF radios, Unified Communication systems, fax machines, ICT accessories, ICT services, WiFi points etc.
    • Monitors existing ICT communication and infrastructure are functional and running smoothly as per ICRC guidelines / policy / SLA.
    • Adapt / installs / configure with new infrastructure / solutions as per guideline when required.
    • Installs and maintains FINE standard and department specific software in desktop and laptop computers.
    • Installs and maintains FINE standard equipment and small printer networks.
    • Installs additional drivers, soft packs, and software necessary to use different printers, network cards, Lotus Notes/HCL Notes, Internet, and peripherals.

    ICT Administration

    • Maintains ICT stock and inventory, carries out regular physical checks.
    • Keeps ICT inventory updated regularly and maintains adequate stocks levels.
    • Attributes ICT equipment efficiently to users according to direct superior request and the follow up of loan items.
    • Creates SR in the systems and coordinates for the new procurements / request of ICT items.
    • Aids and input for the budget according to the inventory and requirements.
    • Keeps his/her direct supervisor updated on ongoing ICT matters.
    • Implement/follow global/country-level policies, procedures, rules, and regulations.
    • Registers and treats information confidentially and with accuracy.
    • Interprets/translate in any situations with accuracy.
    • Acts as a resource person during the superior absences.
    • Keeps technical documentation up to date for all IT installations.
    • Files all-important documents concerning ICT department.

    Additional Duties

    User Training

    • Gives technical advice to computer users.
    • Briefs, advises, and trains end-users on the ICRC's ICT systems.
    • Briefs computer users how to take care of their equipment.

    External Relations

    • Communicate with Ministry of Telecommunication, ISP, telecom companies etc.
    • Communicate with suppliers / vendors.

    Reporting

    • Reports to direct superior all ICT activities and related problems.
    • Drafts and updates technical documentation for all IT equipment / services / installation.

    Selection Requirements

    • Bachelor’s degree or equivalent in information technology, computer engineering, computer science, or similar field of study.
    • Very good ICT knowledge plus good communication skills, both verbal and written.
    • 2 – 4 years’ troubleshooting experience in an area of the ICT service catalogue (e.g. workplace services, network monitoring, telecommunications, ICT, helpdesk, etc.
    • Have both good work ethics and analytical skills, able to work in teams as well as independently.
    • Well organized, able to handle multiple tasks and prioritize, capacity to work under pressure
    • Good history of continuous education and proven drive to increase skill set.

    What we offer

    • Diverse and humanitarian-minded workforce
    • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
    • Training opportunities
    • Flexible work schedule

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Application Reminders

    If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
    -
    Deadline of Application: 24 January 2025
    Target Start Date: Immediately
    Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
    -
    Only shortlisted candidates will be notified.
    This vacancy is open for Philippine residents only.