7. RED CROSS - careers.icrc.org

Jobs at the International Committee of the Red Cross

 

1. Travel Administrative Assistant (Belgrade Shared Services Centr, RS, 27002)

   What we do

   The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

   Our Values

   At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   Purpose

   We are seeking a proactive and detail-oriented individual to join our team as a Travel Administrative Assistant. This role plays a vital part in supporting travelers and ensuring smooth travel operations within our organization. We encourage you to apply if you are organized, customer-focused, and thrive in a dynamic environment.

   The ICRC Belgrade Shared Services Centre (BSSC) is looking for multiple suitable candidates for the position of Travel Administrative Assistant.

   Accountabilities & Functional responsibilities

   • Support Travelers: Assist travelers in resolving issues related to travel policy, processes, and tools, either by resolving cases independently or escalating them to the appropriate team

    

   • Guidance and Booking Assistance: Provide guidance to end users on completing bookings online or offline, occasionally performing bookings on their behalf. Ensures data quality standards are met including reporting elements and traveler profile information. Follows best practices for booking and issuing tickets. Takes the initiative to solve problems and reports solutions to management

    

   • Tool Administration and Technical Issue Resolution: Serve as the administrator for various travel tools, including traveler profiles database, travel approvals, and hotel bookings systems. Diagnose and escalate technical issues to the appropriate support team when unable to resolve them independently

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   • Policy Compliance: Ensure adherence to travel policies and regulations, escalating cases of non-compliance as necessary. Ensures service delivery and customer satisfaction. Supports organization objectives, technologies, and initiatives. Upholds company policies and procedures; makes suggestions for quality improvements or efficiencies

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   • Data Management and Improvement: Identify discrepancies in travel system data and collaborate with relevant teams to rectify them. Contribute to the enhancement of travel policies in coordination with the ICRC Travel Management Team

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   • Communication and Follow-Up: Ensure timely follow-up on all messages and correspondence related to work, liaising with relevant stakeholders and departments

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   • Monitoring and Optimization: Monitor challenges in travel processes, propose solutions for improvement, and contribute to the optimization of strategies

   Professional Experience required Certifications / Education required

   • 2-plus years related Business Travel experience OR equivalent combination of education and experience
   • Good knowledge of the English language (written and spoken) is a must
   • Knowledge of French and/or Spanish (written and spoken) is an asset
   • Overall understanding of technology platforms, GDS functions, Microsoft applications and MS Office Package is a strong asset
   • Strong organizational and communication skills
   • Ability to work effectively in a fast-paced and multicultural environment
   • Commitment to upholding organizational values and promoting compliance with policies and regulations
   • Motivated by the humanitarian work

   What we offer

   • Work and progressive professional development in an exciting international environment
   • An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
   • Remote/hybrid work
   • Stimulating benefits package

   Additional information

   • Type of role: Travel Administrative Assistant (800009)
   • Working rate: 100%
   • Location: BSSC (Tresnjinog cveta 1, Belgrade)
   • Job level:  B1
   • Length of assignment: Open-ended, with 6 months probation period (3+3)
   • Type of position: Resident - multiple open positions (The vacancy is open only for persons with Serbian citizenship or personal work permit in the Republic of Serbia)
   • Application deadline:22.12.2024.

    

   The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

    

   If you are interested in this position, please send us your CV and Motivation letter in English.

   Only shortlisted candidates will be contacted.

2. Stage de Maturité professionnelle Commerciale, Post-CFC, Services et Administration (Geneva (GVA), CH, 27476)

   Qui sommes-nous ?

   Le CICR, créé en 1863, fournit une assistance humanitaire aux personnes touchées par un conflit ou une situation de violence armée et fait connaître les règles qui protègent les victimes de la guerre. Institution neutre et indépendante, son mandat découle essentiellement des Conventions de Genève de 1949. Basée à Genève, en Suisse, elle emploie près de 20’000 personnes autour du monde ; elle est financée principalement par des dons provenant de gouvernements et des Sociétés nationales de la Croix-Rouge et du Croissant-Rouge.

   Votre apprentissage au CICR

   Le CICR s'investit dans la formation des professionnel-le-s de demain et recrute pour la rentrée scolaire 2025 plusieurs apprenti-e-s stagiaires employé-e de commerce MP3+1 – filière Service et Administration.

    

   Durant ce stage vous intégrerez la division logistique du CICR. Votre poste de travail sera situé dans le centre logistique du CICR qui se trouve rue Pré de la Fontaine 6, dans la zone industrielle de Meyrin/Satigny (ZIMEYSA).

   Vos tâches et responsabilités

   • Gestion des flux de courrier papier (entrants et sortants), de l’économat centralisé et du parc d’imprimantes y compris consommables.

   • Prise en charge de diverses tâches administratives nécessaires au bon fonctionnement du centre.

   • Organisation et support d’événements et séminaires logistiques ayan lieu dans les locaux.

   • Réalisation et suivi de dossiers de transport permettant l’envoi de matériel CICR dans nos délégations par air ou par mer.

   • Support administratif pour l’unité en charge de la flotte des véhicules (activité basée au siège du CICR).

   • Support administratif pour le suivi des demandes de formation effectuées au sein de la division.

   • Support ad hoc dans le cadre plus général des activités logistiques, à la demande du management de la division.

   Votre profil

   • Motivation et intérêt pour le travail humanitaire.

   • Excellente maîtrise du français et bonnes connaissances de l’anglais.

   • Scolarité en école de commerce, filière maturité professionnelle achevée avec succès.

   • Aisance avec les logiciels de bureautique Microsoft, connaissances Lotus notes, un plus.

   • Bonne capacité organisationnelle.

   • Autonome, responsable, motivé, proactif et doté d’un esprit créatif avec une approche orientée solutions.

   Langues

   • Français courant

   • Anglais, minimum B2

   Nos valeurs

   • Au CICR, nous valorisons l’impact, la collaboration, le respect et la compassion. Nous recherchons des candidats qui démontrent des comportements basés sur ces valeurs partagées. Pour plus d’informations sur les valeurs du CICR,veuillez visiter cette page.

   Informations supplémentaires

   • Lieu : Meyrin/Satigny, Genève
   • Type de contrat : Apprentissage – Stage Maturité Professionnel (MP3+1)
   • Durée : 1 an à 100%
   • Date d’embauche : le 11 août 2025
   • Documents requis à soumettre : de motivation, CV, trois dernières années de bulletins scolaires, copie de l’extrait du casier judiciaire.

3. Internal Control Officer (Multiple Vacancies) (Manila Shared Services Centre , PH, 26549)

   What we do

   The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

   Purpose

   The Internal Control Reviewer performs control testing activities based on the standard procedures or defined test plans agreed with the Risk & Assurance Units related to the assigned process.

   Relationships

   • Internally, interacts with different unit in HQ, Field, Risk & Assurance units of different metiers
   • No external relationships.

   Accountabilities & Functional responsibilities

   • Performs financial and non-financial review for field delegations, HQ and CSN
   • Independently performs compliance checks of the internal control system based on SOPs and test plans related to processes with medium to high level of complexity
   • Checks that the process under review is properly followed and complies with internal procedures
   • Proactively studies all ICRC rules and guidelines relevant to the process
   • Ensures proper, complete, and auditable documentation of review performed
   • Drafts the noted non-compliance findings and submits to the Lead Internal Control Officer for review
   • Escalates issues and review gaps to the Lead Internal Control Officer
   • May provide support to the Lead Internal Control Officer as needed
   • Reviews responses to findings and responds in a timely manner
   • May participate in the discussion with Field delegations about noted findings
   • Participates in cross-functional groups that aim to achieve objectives of the unit aligned to its strategies
   • Completes relevant trainings determined necessary for the role
   • Actively participates in reflections that aim to improve efficiency and effectivity of the unit

   Selection Requirements

   • At least three (3) years of experience in internal or external audit
   • Experience in quality assurance audit is an asset
   • Qualification as a Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or equivalent is an asset
   • Excellent computer skills, knowledge of CAATs (IDEA caseware) is an asser
   • Fluent command of written and spoken English
   • Knowledge of other languages such as French, Arabic, Spanish, or Russian is an asset

   Our Values

   At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   What we offer

   • Diverse and humanitarian-minded workforce
   • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
   • Training opportunities
   • Flexible work schedule

   Additional information

   If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
   -
   Deadline of Application: 31 January 2025
   Target Start Date: Immediately
   Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
   -
   Only shortlisted candidates will be notified.
   This vacancy is open for Philippine residents only.

4. Generalist Field Officer 2 (800567) (Gulbahar (GUL), AF, 27379)

   Purpose

   The Generalist Field Officer in Gulbahar, with the support of Head of Office, Gulbahar, ensures that the anchoring and acceptance of the ICRC are maintained in the area of responsibility in order to facilitate the implementation of ICRC operations. Therefore, s/he: 
   •    Contributes actively to the continuous analysis of the political, security and socio-economic environment in his area of responsibility and identification of humanitarian needs in relation to the conflict.
   •    Works to consolidate and strengthen the acceptance of the ICRC among stakeholders in his area of responsibility.
   •    Support the effective running of programs by facilitating the dialogue with relevant external stakeholders for the implementation of ICRC activities in his AoR. 
    

   Accountabilities & Functional responsibilities

   Analysis/planning:
   •    Contributes to analyse the political, military and socio-economic environment and situation in GUL office AoR and reports humanitarian needs in relation to the conflict.
   •    Provides advice and suggestions to the HoO with regards to potential ICRC activities
   •    Participates in the ad hoc and weekly sub-delegation meetings and provides analysis on developments of the context and potential safety impacts on ICRC staff & assets.
   •    Supports the adhesion of the Office to the overall strategy and the implementation of the objectives and activities, contributes to the design of projects 
   •    Supports the overall management of the Office
   Field trips and security
   •    Keeps an up-to-date and reports detailed reading of the security situation in general and particularly with regards to ICRC operations, using information from all available internal and external sources.
   •    Contributes to the writing of field trip forms and proposes relevant security rules/mitigation measures;
   •    Contributes to field trip briefings and ensure that the relevant guidelines and procedures are followed by all staff members planning and carrying out field trips.
   •    Participates in field trips and leads the team when required
   Networking and communication:
   •    Contributes to convey a positive image and reputation of the ICRC in the area, develops further the acceptation of the ICRC in the area, 
   •    Identify important interlocutors in the AoR and contributes to maintain and widen ICRC’s network with civil and conflict actors
   •    In the absence of a COM FO, acts as the focal person for Communication and conducts OpComs when required 
   Internal Communication / Reporting:
   •    Works to attain and maintain optimum workflows amongst the operational departments as well as various sources of information.
   •    Collects, compiles, translates/interprets information about the projects and contributes to written reporting, with the adequate level of confidentiality
   •    Respects an efficient and qualitative information flow – oral and written reporting – within the office and with the sub-delegation and delegation, as per the office communication channels.
   •    Contributes to the relevant ICRC operational reporting for internal and/or external purposes (BiMOR, Quarterly and Weekly reports) 
    

   Our Values

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   Reports to (role)

   • Generalist Delegate / Head of Office / Head of Mission /
   • Head of Sub-Delegation / Deputy Head of Delegation / Head of Delegation

   People management responsibilities

   Yes

   Scope & Impact

   • Contributes to delivering ICRC objectives and strengthening contacts within the geographic remit of a defined structure (delegation or sub-structure) or programme.
   • The role would typically be found in medium-sized operations.

   Relationships

   • Internally, interacts with colleagues in the delegation or sub-structure.
   • Externally, interacts with a network of local contacts, such as authorities, opposition leaders, non-State armed groups, the civilian population, international organizations and non-governmental organizations, and with International Red Cross and Red Crescent Movement partners.

   Certifications / Education required

   • University Degree in Law, Political Science, or Management.
   • Fluent level (minimum C1) of English and local languages..
   • Computer literacy.

   Professional Experience required

   • 2–3 years’ experience, for instance as a project or programme officer in similar fields or in other national/international organizations or in the private sector. And/or:
   • 1–2 years’ programme/project experience with the ICRC or other humanitarian agency.

5. WatHab Construction Project Officer (801409) (Sana'a (SAN), YE, 27384)

   Purpose

   Is responsible for small and non-complex projects and ensures their successful delivery within the constraints of scope, quality, time and budget. With some guidance, prepares, designs, procures, implements and commissions projects. Manages relationships with the stakeholders involved. Manages project resources and ensures project reporting.

   Accountabilities & Functional responsibilities

   • Contributes to the study the project brief or "vision" document and understands the needs and challenges. Assists programmes managers in identifying and analysing needs through assessments and survey.
   • Contributes to the identification and collaboration with all stakeholders who may have an influence on the success of the projects.
   • Contributes to the collect of all the information and data necessary to prepare the projects. Prepares feasibility studies/project proposals, and technical designs (specifications, drawings, BoQs, etc).
   • Contributes to the submission of project documents to the programme manager for review.
   • Actively contributes to the launch of procurement and works contracts in accordance with delegation's rules and ensure follow up
   • Organizes and supervises the proper implementation of the works and activities related to the project(s)
   • On a systematic and regular manner, anticipates, identifies and escalates problems that may affect all or part of the project, and proposes/implements corrective actions
   • Ensures the commissioning and handover of infrastructure and equipment to the relevant parties and necessary communication and training to the "client" for the proper use of the facilities, equipment and services.
   • Ensures proper and timely reporting using the appropriate tools (PAM, etc.)

   Our Values

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   Reports to (role)

   • Direct: Manager part of the Project Steering
   • Functional: WatHab Project Manager

   People management responsibilities

   No

   Scope & Impact

   • Manages regular and/or small construction projects (repeatable design already approved by thematic experts or standardized by consolidated experience in the country with limited project cost.
   • Supervises project workers activities.

   Relationships

   • Internally:
   • Interacts with WatHab Operation and Project Managers, Technical Experts.
   • Support departments. Externally:
   • Interacts with institutions/stakeholders/communities in relation with the projects.
   • Interacts with contractors, suppliers and consultants.

   Certifications / Education required

   • University degree (or equivalent) and qualifying experience in architecture, civil engineering, environmental engineering or related fields.
   • Good command of English or French.
   • Computer and drawing software proficiency.

   Professional Experience required

   • 3 to 5 years of professional experience in construction project management.
   • Experience in managing contractors.

   Deadline

   31.12.2024

6. Language Specialist (Beirut (BEY), LB, 27387)

   What we do

   The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

   Purpose

   Language Specialist helps the ICRC communicate clearly and consistently by providing translation and revision services (and, where relevant, interpreting services) from one or more languages into his/her mother tongue and/or editing services in his/her mother tongue.

   Accountabilities & Functional responsibilities

   • Provides simultaneous interpretation during ICRC events and trainings and prepares the relevant material, when available, as necessary.
   • Translates autonomously from and into Arabic and English (as well as French, when necessary) a wide range of ICRC documents, within the agreed upon deadlines.
   • Proofreads and edits a wide range of ICRC texts, within the agreed upon deadlines, while ensuring high quality services and ensuring the use of the appropriate terminology.
   • Carries out terminological research and works on elaborating a terminological database/terminological tool to be used as a reference and updates them on a regular basis.
   • Outsources work to freelance translators/Interpreters, when necessary, reviews their work and trains junior and freelance translators and editors.
   • Advises colleagues on linguistic issues and answers their relevant inquiries.
   • Advises on sensitivities regarding the use of national languages in the delegation and sub-delegations.
   • Develop, implement and/or contribute to SOPs related to translation/interpretation services and review other processes that could affect the work of linguistic services.
   • Maintains the interpretation equipment suitcase and liaises with the logistics teams, if necessary, for this purpose.
   • Effectively and efficiently keeps track of all linguistic activities (with the support of other colleagues) in a tracking sheet in order to manage the workload and extrapolate needed extra resources.

   Certifications / Education required

   • Masters’ degree in Conference Interpretation.

   Professional Experience required

   • 5 years of professional experience in translation and interpretation.
   • 2 years working experience with governmental and diplomatic authorities, as well as with international organizations, is an asset.
   • Experience in revision and editing is an asset.
   • Good knowledge of International Humanitarian Law (IHL) is a strong asset.

   Desired skills

   • Leadership: Expert.
   • Accountability: Expert.
   • People management: Advanced.
   • Team work & Collaboration: Expert.
   • Representing the ICRC: Advanced.
   • Beneficiary & Client focused: Expert.
   • Writing and editing: Expert.
   • Results and Quality Focus: Advanced.
   • ICRC & IHL terminology: Proficient.
   • Public speaking skills: Advanced.
   • Creative writing: Proficient.
   • Broad general knowledge: Proficient.
   • Speed of thought: Advanced.
   • Analytical and innovative: Proficient.
   • Excellent "real-time" translation: Proficient.
   • Listening, retention and note-taking: Proficient.

   Language

   • Arabic: Fluent.
   • English: Full Professional proficiency.
   • French: Full Professional proficiency.

   What we offer

   • Salary Package: 2’897 – 4’047 USD/Month (As per ICRC salary scale, salary setting processes will determine fair setting in coherence with the qualifications of the applicant and the requirements of the job).
   • 13th Month of salary paid in December, pro rata basis in accordance with the period worked.
   • Annual Leave: 20 calendar working days of paid leave per year, pro rata basis in accordance with the period worked.
   • Health Insurance: 90% of premium fees under class B, coverage include: Doctor visits, Medicines, Therapy services, etc.
   • International Retirement Saving Plan (IRSP): a contribution valued at 11.5% of your monthly salary, these savings are paid by the end of service as a lump sum.
   • Other benefits subject to internal rules and regulations: High Cost of Living Allowance (HCLA), Schooling allowance, eyeglasses, designated personal training budget for learning opportunities.

   Additional information

   • Location: Beirut, Lebanon.
   • Working Schedule: Monday to Friday, from 8am to 5pm.
   • Type of contract: Fixed Term, 1 year (Renewable based on performance and need for position).
   • Estimated start date: February 10, 2025
   • Application deadline: December 30, 2024

   Our Values

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

7. Cyber Threat Technical Analyst (Luxembourg (LUM), LU, 27276)

   Reports to (role)

   Cyber Risk Analysist Team Leader

   What we do

   The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organisation, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    

   The humanitarian sector has been undergoing a significant digital transformation in recent years, creating both opportunities and risks. On the one hand, people affected by humanitarian emergencies are increasingly connected, and humanitarian organisations are developing and offering digital humanitarian services. On the other hand, unauthorized access to or extraction of humanitarian data by malicious actors, to gain operational advantages or for other non-humanitarian purposes, can create significant risks for the dignity and safety of vulnerable people whilst undermining the work of humanitarian actors.

    

   The recent creation of an ICRC Delegation for Cyberspace and its transition into a Global Cyber Hub aims at strengthening the organisation’s capacity to deliver on its mandate in the digital age. The delegation explores new ways to support, enable, and protect the ICRC’s digital footprint, which is made up primarily of the data that affected populations entrust it with and of the digital means – products and services – it deploys in conflict zones. The delegation maintains a safe R&D environment to develop a response to the challenges brought by digitalization, notably in conflict settings, and anticipate those that will continue to emerge. Understanding what adherence to the fundamental principles of neutrality, impartiality, and independence of exclusively humanitarian action means in the digital age, and adapting its operating modalities and technology choices accordingly, is a key component of this. This is essential for the ICRC to gain and preserve the trust of affected people as well as interlocutors, to continue to have access to affected areas, also digitally, to ensure that affected people access essential humanitarian services, and to ensure the acceptance and safety of its own staff.

   Purpose

   The Cyber Risk (Threat) Analysis team monitors all contexts where the ICRC operates, and based on collection and experience, develops processes that enable the organisation to identify, analyse, and understand the evolution and motivations of actors and threats (technical and strategic) in cyberspace. This work prepares the ground for and informs humanitarian engagement and operational dialogue and provides support to the HQ units and delegations that need it to ensure access and (cyber) security for the organisation, mitigate risks, prevent harm and respond to the needs of people affected by cyber operations conducted in the context of armed conflict and other situations of violence. It works closely with relevant HQ units and field delegations to ensure complementarity and a strong anchoring in institutional and operational needs.

    

   The Cyber Risk Technical Analyst gathers, collects and analyses technical information related to cyber risk. S/he takes care of the technical services required to inform and run the analysis and support cyber risk functions. S/he organises and coordinates the technical activities for the Cyber Risk Analysis team, working collaboratively with other analysts.

   Accountabilities & Functional responsibilities

   • Gathers, documents, and analyses the threat data through various defined systems to create intelligence, including in the form of detailed reports.
   • Develops actionable threat intelligence at both tactical and operational levels. Provide insights that aid in timely detection, mitigation, and prevention strategies.
   • Maintains and updates the threat intelligence platform and related tools.
   • Supports incident response activities related to cybersecurity incidents, including detection, analysis, and mitigation of breaches or attacks.
   • Works collaboratively within the Cyber Risk Analysis team, sharing relevant information as required.

   People management responsibilities

   No

   Scope & Impact

   Geographical remit: Global

   Relationships

   • Internally, is a member of the Delegation Operations team. Interacts with all levels of the delegation, as well as with relevant staff at Headquarters and in the field, in coordination with the Head of Operations (HoOps) and Senior Cyber Risk Analyst.

    

   • Externally, interacts with cyber communities, civil society, academia, and non-governmental organisations.

   Certifications / Education required

   • Advanced university degree in economics, statistics, computer science, social sciences, geographic information systems, political science, international relations, conflict studies, cyber policy, or a related field.
   • Very good command of English, knowledge of another ICRC working language (Arabic, French, Russian, Spanish) a plus.
   • High level of technical proficiency.

   Professional Experience required

   • 10-12 years overall professional experience, including in cyber threat intelligence, security research or related disciplines.
   • Proven experience with analytical tradecraft, the intelligence cycle, open-source information gathering and analysis techniques.
   • Knowledge of and strong interest in open source frameworks and tools for cyber threat intelligence.
   • Knowledge of cyber threat actors, trends, and activities, including hacktivist and state-sponsored groups.
   • Experience in analysing, interpreting, and presenting information for decision making.

   Desired profile and skills

   • Experience in analysing, interpreting, synthesizing and presenting information for decision making.

   Our Values

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   Additional information

   • Location : Luxembourg
   • Activity rate : 100%
   • Length of assignment : Open ended
   • Estimated start date : ASAP
   • Application deadline : 14/01/2025
   • Resident Position
   • No remote working
   • Job level: C1 (per ICRC classification)

8. Protection Field Officer 1 (800678) (Turbah (TBR), YE, 27366)

   What we do

   The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

   Purpose

   The Protection Field Officer 1 contributes to the implementation and monitoring of ICRC protection activities.

   Accountabilities & Functional responsibilities

   • Implements protection activities under the supervision of the line manager.
   • Contributes to analyses of the security, socioeconomic, cultural and political environment relevant to the ICRC, shares relevant information with team members, and reports any change in the situation.
   • Contributes to the design and implementation of projects.
   • Collects, compiles and interprets protection-related information (with appropriate care for staff risk management).
   • Analyses and contributes to written internal reporting and activity programming (as part of institutional exercises).
   • Helps to make internal and external meetings meaningful (through preparation, participation, reporting and follow-up).
   • Develops and maintains contact with the municipal/regional authorities, local/regional National Society branches, the local population, suppliers, etc.
   • Prepares, participates in and reports on all aspects of field assignments.
   • May support and supervise staff in the implementation and monitoring of field projects.
   • Fosters a conducive environment (multidisciplinary approach, good team dynamic) among team members.
   • Ensures the sustainability of their work and puts in place a system for archiving their work for the purposes of institutional memory.

   Our Values

   • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

   Reports to (role)

   • ProtectionDelegates and Team Leaders

   People management responsibilities

   No

   Scope & Impact

   • Remit: local, national and regional.
   • In charge of small-to-medium protection activities (detention, protection of the civilian population, restoring family links, missing and/or urban violence).
   • May have financial responsibilities.

   Relationships

   • Internally, interacts with stakeholders on matters related to protection.
   • Externally, interacts with a network of contacts at local level, such as authorities, civilians, etc., under the supervision of their line manager (subject to staff risk management).

   Certifications / Education required

   • University degree or relevant professional experience.
   • Excellent command of English or French (or Arabic, Spanish or Russian depending on the context).
   • Computer literacy.

   Professional Experience required

   • 3-5 years’ previous professional experiences, for instance in the field of social/political/economic science or similar.

   Deadline

   31.12.2024

9. Pashto Interpreter (Geneva (GVA), CH, 23660)

   What we do

    

   The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian protection and assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

   Role description

    

   Visiting detainees, re-uniting families separated by conflict, organising emergency relief aid and talking to combatants about their responsibilities under the Geneva Conventions are all in day’s work for the ICRC. As an interpreter, you will be the vital communication link enabling ICRC delegates to carry out these protection-related activities.

   Main responsibilities

    

   • Oral interpretation: from Pashto to English and vice versa during confidential interviews with people deprived of liberty, ICRC institutional dissemination, ICRC dialogue with authorities, activities to establish the family links which includes delivering Red Cross messages, family tracing and visits to families of detainees.
   • Written translation: translation of Pashto language (newspaper articles, correspondence, etc.) into written English.
   • Analysis and reporting as required: analysis of conditions of detention, security and other matters relating to the ICRC's mandate.
      

   Desired profile and skills

    

   • Very good command of English and Pashto.
   • 2 years of professional experience. Previous interpreter or translator experience is an advantage.
   • Strongly motivated by humanitarian work.
   • Able to work under pressure in a potentially dangerous environment.
   • Open-minded and adaptable.
   • University education/degree in interpretation or translation is an advantage.
      

   Our operational & field constraints

    

   • In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals.
   • Candidates must be in good health and will have to do a medical check-up prior to departure in the field.
   • Candidates must possess a driving licence (for manual transmission vehicles).
   • Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents) for the first two missions (minimum 12 months each) or total of 24 months.

   What we offer

    

   • Rewarding work in a humanitarian and multicultural environment.
   • A two-week orientation course and other opportunities for further in-house training.
   • Attractive social benefits.
   • Length of assignment: 12 months.
   • Join an ICRC talent pool and be considered for future assignments elsewhere.

   
   The ICRC values diversity and is committed to creating an inclusive environment. We welcome applications from all qualified candidates!

10. Service Delivery Manager for Invoice to Pay (Manila Shared Services Centre , PH, 26846)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    Service Delivery Manager 1 oversees specialized functional support teams of Accounts payable, the travel and expenses, and treasury, Insurance and International Retirement Saving plan (IRSP). The role involves managing service delivery, promoting customer satisfaction, implementing process improvements, and ensuring adherence to service level agreements (SLAs), and ensures the maintenance and implementation of the Statement of work (SOW) and the Key Performance Indicators (KPIs). Additionally, the role collaborates with various stakeholders to refine processes and manage expenses and budgets and ensure the overall efficiency and effectiveness of the services.

     

    On the functional side, he/she is responsible for the overall accounting data produced and/or validated by the Accounts payable, the travel and expenses, and treasury, Insurance and International Retirement Saving plan (IRSP) teams, in compliance with internal procedures. H/she is responsible for the accuracy and completeness of the financial closing and reporting of accounts of the services under her/his area of responsibility.

    Relationships

    • Internally interacts and works closely with the different teams in the Financial shared services, HQ stakeholders and other internal stakeholders to be able to deliver the services. In addition, s/he interacts with cross-functional teams to optimize operational processes and enhance service quality.
    • Externally, interacts with banks, suppliers, tax authorities, shared service centers, other relevant government offices, humanitarian, or international organizations when the need arises.

    Accountabilities & Functional responsibilities

    Service Delivery

    • Has full responsibility for service delivery and business continuity for the Accounts payable, the travel and expenses, and treasury, Insurance, and International Retirement Saving Plan (IRSP).
    • Identifies and prioritizes service improvements and propose changes.
    • Leads the transition of new services to the finance shared services in collaboration with the relevant functions and specialists.
    • Manages the expense and budget of the services and escalate timely to her/his supervisor when there is over or under implementation.
    • Ensures that the provisions in the SLA and SOW are fully implemented and maintains an updated catalogue of services.
    • Establishes the appropriate governance for managing and monitoring SOWs and Key performance Indicators (KPIs) with the relevant stakeholders.
    • Manages the capacity required to deliver the services within the service catalogue and ensures customer satisfaction.

     

    Functional Delivery

    • Overall accountable for the quality and accuracy of the accounting data entry and reporting for the services under her/his area of responsibility.
    • Supervises the team leaders who oversee the Accounts payable, the travel and expenses, and treasury, Insurance, and International Retirement Saving Plan (IRSP) services.
    • Ensures seamless and accurate communication flow among the team leaders, other teams with in FSS and the clients.
    • Designs, writes, and implement an internal control system that guarantees reliable accounting data and their compliance with legal and international financial reporting standards (IFRS). Maintains and communicates related documents.
    • Oversees the accurate bookkeeping and archiving with appropriate supporting documents for all services.
    • Performs high level integrity checks of accounting entries and account balances for the services under her/his responsibly.  
    • Oversees the maintenance of sound accounting documentation to meet external and internal audit requirements for all services under her/his responsibility.
    • Offers solution to any reported anomalies or other issues on timely basis and escalate it to his/her supervisor if the case is complex. 
    • Oversees the annual and monthly closing activities both in terms of meeting deadlines and ensuring quality of accounting data for the services under her/his responsibility.
    • Accountable for the support and training of his/her teams, the finance and non- finance teams about the services under her/his area of responsibility. 

     

    People Management Responsibilities

    • Understands and supervises the Performance Management & Development (PMD) activities for employees under their supervision.
    • Makes sure that deadlines for the PMD cycle are met.
    • Engages in ongoing and continuous feedback and support, particularly for employees under their supervision, but also other staff members.
    • Organizes regular meetings within their team to ensure optimal coordination of the work and proper flow of information.
    • Ensures that job descriptions for employees under their supervision are up to date; seeks feedback and support from the HR Department if needed.
    • Plans and coordinates the annual leave of the employees under their supervision ensuring continuity of the operations throughout the year and making sure that there are no outstanding holiday balances at the end of the year.
    • Coordinates and supports the employees under their supervision in their personal development by coaching and advising them on internal and external training and development possibilities.

    Selection Requirements

    • CPA (Certified Public Accountant) in good standing.
    • Minimum 8-10 years’ experience in Accounting/Finance position.
    • Minimum 3-4 years’ leading/managing a team in a shared service centre.
    • Experience in the management of Accounts Payable, Travel and Expense, Treasury, Insurance, and International Retirement Saving Plan (IRSP).
    • Excellent Computer proficiency - Technically proficient in Microsoft Office environment – Excel, PowerPoint, Word, SharePoint and Orbus.
    • Sound knowledge and experience in ERP (JD Edwards and PeopleSoft).
    • Certification in Lean management / Lean Six sigma at Green/Black belt level will be an advantage.
    • Experience in process mapping, analysis, and quality reviews.
    • Experience in an international organization or non-governmental organizations.
    • Experience in change management, managing critical clients and good negotiation skills.
    • Excellent command of written and spoken English (Knowledge of French/Spanish/Arabic is a strong asset)
    • Experience in managing regional accounting is a strong asset.
    • Experience in establishing goals, Key performance indicators (KPIs) and Service Level agreements (SLAs).
    • Knowledge of internal control systems and best practices in financial accounting.
    • Strong organization, planning and analytical skills.
    • Excellent interpersonal skills and capacity for collaborative teamwork across disciplines.
    • Hybrid working modalities (on site work preferred).

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    What we offer

    • Diverse and humanitarian-minded workforce
    • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
    • Training opportunities
    • Flexible work schedule

    Application Reminders

    If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
    -
    Deadline of Application: 5 January 2025
    Target Start Date: Immediately
    Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
    -
    Only shortlisted candidates will be notified.
    This vacancy is open for Philippine residents only.

11. Procurement Administrative Officer (Manila Shared Services Centre , PH, 27317)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    The Procurement Administrative Officer 1 for AirOps mainly provides support works to the AirOps Unit in GVA-HQ regarding financial processes, administration, vendor management and any other task required related to the management of the ICRC’s logistics air operations. They also assist the AirOps Managers and Officers in the field for finance and administrative processes including the AirOps Management System V.4 (AOMS4).

    Relationships

    • Internally, interacts with the Finance and Administration Division, Air Ops Managers and Officers in the field.
    • Externally, interacts with aviation service providers and suppliers.

    Accountabilities & Functional responsibilities

    • Is responsible for monitoring the receipt and processing of Air Ops invoices in PINS.
    • Responsible for IRIS Requisition, PO process, and vendor registration.
    • Coordinates with Accounts Payable team any concerns regarding invoices and vendor details.
    • Serves as focal point support for all field administrative requests and accounting issues with suppliers and operators.
    • Monitor AOMS4 fuel cost summary and reconcile with Fuel Statistics file.
    • Assists in the reconciliation of reports data between the Air Ops expenses and activities.
    • Closely tracks all cost recovery entries and ensure that receivables are timely collected.
    • Closely tracks all fuel and air navigation charges to identify common erroneous or over charging. 
    • Ensures that all finance transactions are documented and are in line with established procedures.
    • Maintain an updated library of Operator Documents in the Knowledge Portal.
    • Main support in the vendor information maintenance and administration of procurement tender data.
    • Calculates and prepares financial information for invoicing of cooperation contracts.
    • Assist in organizing trainings such as DGR training and seminar presentations.
    • Performs any ad hoc works as required by Air Ops Management.

    Selection Requirements

    • University degree (business-related or accounting).
    • Good command of written and spoken English (knowledge of French is a plus).
    • Six-sigma training or certification and process mapping or improvement experience desired.
    • Computer proficiency (MS Office applications, accounting tools and SharePoint).
    • Minimum of 2 years’ experience in accounts payable or procurement process in a large organization.
    • High attention to detail and highly organized on files is required.
    • Experience in the field of aviation, transportation, or petroleum related industry.
    • Experience in accounting works and must have good analytical skills.
    • Experience in Accounts Payable, Account Receivable or Treasury functions.
    • Experience and proficiency in using invoice processing tools.
    • Experience in working with a team in special projects.
    • Knowledge on internal controls and procedure compliance is a plus.
    • Experience in working with different cultures or nationalities.
    • Experience in working with international or non-profit organization is an asset.

    What we offer

    • Diverse and humanitarian-minded workforce
    • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
    • Training opportunities
    • Flexible work schedule

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Application Reminders

    If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
    -
    Deadline of Application: 27 December 2024
    Target Start Date: Immediately
    Contract Duration: 3 months
    Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
    -
    Only shortlisted candidates will be notified.
    This vacancy is open for Philippine residents only.

12. Field Accountant (Spanish Speaker) (Manila Shared Services Centre , PH, 26891)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    Accountant 2 is responsible for the management of field accounts payable and general ledger files, recording, analysing, and reconciling of all accounting records in JDE/IRIS. H/she is responsible for the financial closing and reporting of accounts of the delegations under her/his area of responsibility.

    Relationships

    • Internally interacts and works closely with the finance teams in the field delegations, teams in the Financial shared services and other internal stakeholders to be able to deliver the accounting services.
    • Externally, interacts with banks, suppliers, and tax authorities on a case-by-case basis.

    Accountabilities & Functional responsibilities

    • Receives invoices from the field delegations, verifies its quality and completeness.
    • Prepares and records accounting entries in the accounting software (IRIS/JDE/PPS) in timely manner.
    • Establishes and ensures accurate bookkeeping and archiving with appropriate supporting documents.
    • Performs the cash and bank reconciliations in IRIS/JDE on a regular basis.
    • Performs integrity checks of accounting entries and account balances.
    • Ensures accuracy and completeness of accounting transactions in accordance with financial procedures.
    • Ensures maintenance of sound accounting documentation to meet external and internal audit requirements.
    • Identifies anomalies or other issues and proposes solutions to his/her supervisor. 
    • Participates in annual and monthly closing activities.
    • Applies and complies with all administrative and financial procedures and deadlines.
    • Performs voucher matching of supply chain goods and performs CUPR adjustment entries to clear open receipts. 
    • Performs accounting corrections and adjustments when needed. 
    • Monitors, reconciles, and consolidates balance sheet accounts of Field delegations/sites. 
    • Prepares and consolidates monthly List of Accounts for Reconciliation and Confirmation (LARC). 
    • Prepares weekly/monthly or annually accounting reports as per the needs.
    • Uploads the finalized/validated accounting vouchers and supporting documents to Ms Azure. 
    • Performs other accounting tasks as directed by her/his supervisor.
       

    Additional Duties

    • Handles payments of invoices through on-line banking and monitor payment requests (upon request).
    • Handles vendor creation/modifications in IRIS/JDE (upon request).
    • Provides support and training to the finance and non- finance teams in the delegations/sites under her/his area of responsibility. 
    • Analyzes and work on the accounting comments (pre/post-closing comments, CTM Quarterly Comments, Distribution Tracking, Inventory, etc) and coordinate the replies with the concerned delegation/site under her/his responsibility. 

    Selection Requirements

    • CPA (Certified Public Accountant) in good standing.
    • Excellent Computer proficiency - Technically proficient in Microsoft Office environment – Excel, PowerPoint, Word, SharePoint and Erwin / Orbus)
    • Sound knowledge and experience in ERP (JD Edwards).
    • Minimum 3-5 years’ experience in Accounting/Finance position.
    • Experience in an international organization or NGO.
    • Excellent command of written and spoken English.
    • Professional Spanish proficiency is required.
    • Strong organization, planning and analytical skills.
    • Able to work independently and under pressure with high levels of complexity.
    • Excellent interpersonal skills and capacity for collaborative teamwork across disciplines.
    • Hybrid working modalities (work on site preferred).

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    What we offer

    • Diverse and humanitarian-minded workforce
    • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
    • Training opportunities
    • Flexible work schedule

    Additional information

    If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
    -
    Deadline of Application: 31 December 2024
    Target Start Date: Immediately
    Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
    -
    Only shortlisted candidates will be notified.
    This vacancy is open for Philippine residents only.

13. Accountant (Multiple Positions) (Manila Shared Services Centre , PH, 25410)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    Accountant 2 is responsible for the management of field accounts payable and general ledger files, recording, analysing, and reconciling of all accounting records in JDE/IRIS. H/she is responsible for the financial closing and reporting of accounts of the delegations under her/his area of responsibility.

    Relationships

    • Internally interacts and works closely with the finance teams in the field delegations, teams in the Financial shared services and other internal stakeholders to be able to deliver the accounting services.
    • Externally, interacts with banks, suppliers, and tax authorities on a case-by-case basis.

    Accountabilities & Functional responsibilities

    • Receives invoices from the field delegations, verifies its quality and completeness.
    • Prepares and records accounting entries in the accounting software (IRIS/JDE/PPS) in timely manner.
    • Establishes and ensures accurate bookkeeping and archiving with appropriate supporting documents.
    • Performs the cash and bank reconciliations in IRIS/JDE on a regular basis.
    • Performs integrity checks of accounting entries and account balances.
    • Ensures accuracy and completeness of accounting transactions in accordance with financial procedures.
    • Ensures maintenance of sound accounting documentation to meet external and internal audit requirements.
    • Identifies anomalies or other issues and proposes solutions to his/her supervisor. 
    • Participates in annual and monthly closing activities.
    • Applies and complies with all administrative and financial procedures and deadlines.
    • Performs voucher matching of supply chain goods and performs CUPR adjustment entries to clear open receipts. 
    • Performs accounting corrections and adjustments when needed. 
    • Monitors, reconciles, and consolidates balance sheet accounts of Field delegations/sites. 
    • Prepares and consolidates monthly List of Accounts for Reconciliation and Confirmation (LARC). 
    • Prepares weekly/monthly or annually accounting reports as per the needs.
    • Uploads the finalized/validated accounting vouchers and supporting documents to Ms Azure. 
    • Performs other accounting tasks as directed by her/his supervisor.
       

    Additional Duties

    • Handles payments of invoices through on-line banking and monitor payment requests (upon request).
    • Handles vendor creation/modifications in IRIS/JDE (upon request).
    • Provides support and training to the finance and non- finance teams in the delegations/sites under her/his area of responsibility. 
    • Analyzes and work on the accounting comments (pre/post-closing comments, CTM Quarterly Comments, Distribution Tracking, Inventory, etc) and coordinate the replies with the concerned delegation/site under her/his responsibility. 

    Selection Requirements

    • CPA (Certified Public Accountant) in good standing.
    • Excellent Computer proficiency - Technically proficient in Microsoft Office environment – Excel, PowerPoint, Word, SharePoint and Erwin / Orbus)
    • Sound knowledge and experience in ERP (JD Edwards).
    • Minimum 3-5 years’ experience in Accounting/Finance position.
    • Experience in an international organization or NGO.
    • Excellent command of written and spoken English (Knowledge of French/Spanish/Arabic is an asset),
    • Strong organization, planning and analytical skills.
    • Able to work independently and under pressure with high levels of complexity.
    • Excellent interpersonal skills and capacity for collaborative teamwork across disciplines.
    • Hybrid working modalities (work on site preferred).

    What we offer

    • Diverse and humanitarian-minded workforce
    • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
    • Training opportunities
    • Flexible work schedule

    Application Reminders

    If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
    -
    Deadline of Application: 31 December 2024
    Target Start Date: Immediately
    Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
    -
    Only shortlisted candidates will be notified.
    This vacancy is open for Philippine residents only.

14. Senior Cyber Threat Analyst (Team Leader) (Luxembourg (LUM), LU, 27275)

    Reports to (role)

    Head of Operations – Delegation for Cyberspace and Global Cyber Hub

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organisation, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

     

    The humanitarian sector has been undergoing a significant digital transformation in recent years, creating both opportunities and risks. On the one hand, people affected by humanitarian emergencies are increasingly connected, and humanitarian organisations are developing and offering digital humanitarian services. On the other hand, unauthorized access to or extraction of humanitarian data by malicious actors, to gain operational advantages or for other non-humanitarian purposes, can create significant risks for the dignity and safety of vulnerable people whilst undermining the work of humanitarian actors.

     

    The recent creation of an ICRC Delegation for Cyberspace and its transition into a Global Cyber Hub aims at strengthening the organisation’s capacity to deliver on its mandate in the digital age. The delegation explores new ways to support, enable, and protect the ICRC’s digital footprint, which is made up primarily of the data that affected populations entrust it with and of the digital means – products and services – it deploys in conflict zones. The delegation maintains a safe R&D environment to develop a response to the challenges brought by digitalization, notably in conflict settings, and anticipate those that will continue to emerge. Understanding what adherence to the fundamental principles of neutrality, impartiality, and independence of exclusively humanitarian action means in the digital age, and adapting its operating modalities and technology choices accordingly, is a key component of this. This is essential for the ICRC to gain and preserve the trust of affected people as well as interlocutors, to continue to have access to affected areas, also digitally, to ensure that affected people access essential humanitarian services, and to ensure the acceptance and safety of its own staff.

    Purpose

    The Cyber Risk (Threat) Analysis Team monitors all contexts where the ICRC operates, and based on collection and experience, developing processes that enable the organisation to identify, analyse, and understand the evolution and motivations of actors and threats (technical and strategic) in cyberspace. This work prepares the ground for and informs humanitarian engagement and operational dialogue and provides support to the HQ units and delegations that need it to ensure access and (cyber) security for the organisation, mitigate risks, prevent harm and respond to the needs of people affected by cyber operations conducted in the context of armed conflict and other situations of violence. It works closely with relevant HQ units and field delegations to ensure complementarity and a strong anchoring in institutional and operational needs.

     

    The Senior Cyber Risk Analyst (Team Leader) leads a small team of cybersecurity professionals, made up of technical and geopolitical analysts. They are the focal point for all matters related to cyber threat analysis and are responsible for setting and implementing cyber threat analysis priorities, objectives, and strategies.

    Accountabilities & Functional responsibilities

    • Defines strategies and priorities for cyber threat analysis, ensuring their applicability and leading their implementation.
    • Leads on situation monitoring, needs assessments, planning, monitoring and evaluation of the delegation’s cyber threat analysis activities and supervises and provides technical support to all staff involved in them.
    • Monitors the usage of the threat intelligence platform and reviews the various frameworks and tools.
    • Ensures close coordination with other ICRC delegations and HQ units.
    • Designs and delivers workshops and training for staff and/or partners.
    • Develops guidelines, policies, tools and training modules for cyber threat analysis and other relevant staff.
    • Coaches and supervises the cyber threat analysis staff and directly contributes to developing their capacities.

    People management responsibilities

    Yes

    Direct report: 1-5

    Scope & Impact

    • Geographical remit: Global

    Relationships

    • Internally: Is a member of the Delegation Operations team. Interacts with all levels of the delegation, as well as with relevant staff at Headquarters and in the field, in coordination with the Head of Operations (HoOps).

     

    • Externally: In coordination with HoOps, represents the ICRC to the authorities and organizations whose work relates to the cyber threat analysis file. Also interacts with and develops regular contacts with cyber communities, civil society, academia, and non-governmental organizations.

    Certifications / Education required

    • Advanced university degree in economics, statistics, computer science, social sciences, geographic information systems, political science, international relations, conflict studies, cyber policy, or a related field.
    • Very good command of English and intermediate knowledge of another ICRC working language (Arabic, French, Russian, Spanish).
    • High level of technical proficiency.

    Professional Experience required

    • 12 - 15 years overall professional experience, including in cyber threat intelligence, security research or related disciplines.
    • Proven experience with analytical tradecraft, the intelligence cycle, open-source information gathering and analysis techniques, and strong writing skills, techniques, and methodologies.
    • Knowledge of and strong interest in open source frameworks and tools for cyber threat intelligence.
    • Knowledge of cyber threat actors, trends and activities, including hacktivist and state-sponsored groups.
    • Experience in leading and developing a small team a must.
    • Experience in project management.

    Desired profile and skills

    • Experience in analysing, interpreting,synthesizing and presenting information for decision making.

    Our Values

    • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Additional information

    • Location : Luxembourg
    • Activity rate : 100%
    • Length of assignment : Open ended
    • Estimated start date : ASAP
    • Application deadline : 07/01/2025 COB
    • Resident Position
    • No remote working
    • Job level: C2 (per ICRC classification)

15. Burmese Interpreter (Geneva (GVA), CH, 20835)

    What we do

     

    The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian protection and assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

     

    Role description

     

    Visiting detainees, re-uniting families separated by conflict, organising emergency relief aid and talking to combatants about their responsibilities under the Geneva Conventions are all in day’s work for the ICRC. As an interpreter, you will be the vital communication link enabling ICRC delegates to carry out these protection-related activities.

     

    Main responsibilities

     

    • Oral interpretation: from Burmese to English and vice versa during confidential interviews with people deprived of liberty, ICRC institutional dissemination, ICRC dialogue with authorities, activities to establish the family links which includes delivering Red Cross messages, family tracing and visits to families of detainees
    • Written translation: translation of Burmese language (newspaper articles, correspondence, etc.) into written English
    • Analysis and reporting as required: analysis of conditions of detention, security and other matters relating to the ICRC's mandate

     

    Desired profile and skills

     

    • Excellent command of the Burmese and English language
    • 2 years of professional experience. Previous interpreter or translator experience is an advantage
    • Strongly motivated by humanitarian work
    • Able to work under pressure in a potentially dangerous environment
    • Open-minded and adaptable
    • University education/degree in interpretation or translation is an advantage

     

    Our operational & field constraints

     

    • In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals
    • Candidates must be in good health and will have to do a medical check-up prior to departure in the field
    • Candidates must possess a driving licence (for manual transmission vehicles)
    • Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents) for the first two missions (minimum 12 months each)  or total of 24 months

     

    What we offer

     

    • Rewarding work in a humanitarian and multicultural environment
    • A two-week orientation course and other opportunities for further in-house training
    • Attractive social benefits
    • Length of assignment: 12 months
    • Join an ICRC talent pool and be considered for future assignments elsewhere

     

     

    The ICRC values diversity and is committed to creating an inclusive environment. We welcome applications from all qualified candidates!

     

16. Analysis & Evidence Specialist 2 (801318) (Kabul (KAB), AF, 27145)

    Important Note

    This vacancy is solely for Afghan nationals; if you are not an Afghan, please do not apply; otherwise, you will be instantly rejected.

    Purpose

    The Analysis & Evidence A&E unit supports the organization by monitoring all operational situations, developing processes that will detect circumstances sufficiently early to allow multidisciplinary responses, thematic analysis, evaluation, accountability of outcomes and on-going learning.

    The A&E Specialist 2 is a technical specialist for all matters related to needs assessments, situation and problem analysis, monitoring, evaluation and operational information management in delegation needed to ensure evidence-based and outcome-oriented programmes at regional or local scale. 

    The job holder supports the development and implementation of assessment, analysis, monitoring and evaluation plans aligned to ICRC, and standards to generate quality evidence on the conditions of beneficiaries and inform programme design, implementation, and strategy. This includes providing overarching analytical support related to monitoring activities, supporting the management of impact evaluations and thematic/mid-term reviews with the overall objective of strengthening the delegation’s evidence-base. They may also support the formulation of country monitoring and evaluation strategies and contribute to project development and other initiatives.

    In the Afghanistan Delegationthe EcoSecAnalysis & Evidence Specialist is based in Kabul. S/he provides support on Analysis & Evidence under the supervision of the A&E Coordinator and the Regional Analysis & Evidence Specialist.

    Accountabilities & Functional responsibilities

    • Advises the A&E Coordinator on the definition of thematic strategies linked to one or more priorities of the delegation A&E teams, ensuring their applicability and supporting their implementation
    • Advises the A&E Coordinator on the implementation of needs assessments, GIS, situation and problem analysis, monitoring frameworks, logic models, and other technical guidance aligned to A&E standards
    • Delivers workshops and training in his/her specific area of responsibility
    • Might functionally manage A&E staff in his/her area of responsibility at delegation and sub-structure level
    • Provides support to A&E Coordinators in advising to delegation management, strengthening the institutional capacity and visibility of A&E in their specific area of responsibility
    • Takes part in external fora, meetings and workshops related to A&E
    • Responsibility for integrating accountability to affected population (AAP) and gender perspectives in all areas of work.
    • Performs data cleaning, management and analysis and sets up regular reporting tools.
    • If and when applicable, supports beneficiary registration and management exercises, using corporate digital solutions.
    • If and when applicable, supports complaint and feedback mechanisms activities, using corporate digital solutions.
    • Performs other related duties as required.

    Our Values

    • At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Reports to (role)

    • A&E Coordinator 1,2,3
    • A&E Specialist 3

    People management responsibilities

    No

    Scope & Impact

    • Geographical Remit: delegation level

    Relationships

    • Internally interacts with the rest of the A&E team at delegation level where s/he carries out support assignments, the network of regional specialists or thematic advisers, and coordinators. Also interacts with other units and divisions at headquarters.
    • Externally represents the ICRC to community leaders, authorities and organization in the same field of expertise (e.g. UN agencies, NGOs, academia, Statistical Offices)

    Certifications / Education required

    • Advanced University degree in Economics, Statistics, Social Sciences, GIS, Political Science, or another related field
    • Very good command of English and intermediate knowledge of another ICRC language (French, Spanish, Russian, Arabic).
    • High computer proficiency

    Professional Experience required

    • Typically, 6-9 years of professional experience in needs assessments, monitoring & evaluation, operational information management or a closely related area
    • Proven field experience in supporting surveys, multiple assessments in countries, including the design, data collection and analysis.
    • Relevant humanitarian experience in ICRC, Red Cross/Red Crescent Movement, UN agencies or NGOs
    • Familiarity with early warning, econometrics, geo-analysis and familiarity with software applications associated with them.
    • Proven understanding of qualitative analysis, statistical analysis, coding languages and mapping software like Nvivo, SPSS, STATA, R, SQL, Python, ArcGIS.
    • Experience in analysing, interpreting and presenting information for decision making.
    • Experience in participating in the design and implementation of one type of programme such as EcoSec, WatHab, Prot, Health or WeC

17. Mental Health and Psychosocial Delegate (Geneva (GVA), CH, 27218)

    WHAT WE DO

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    PURPOSE

    The Mental Health and Psychosocial Delegate develops, implements, monitors and evaluates Mental Health and Psychosocial Support (MHPSS) programmes in the field to support victims of armed conflict and other situations of violence. S/he ensures the technical quality of MHPSS services delivered in the field by relevant ICRC staff (e.g. psychologists, field officers) and builds the capacity of local MHPSS teams to provide effective support within his/her geographic or thematic area of responsibility.

    ACCOUNTABILITIES & FUNCTIONAL RESPONSIBILITIES

    • Assesses the MHPSS needs of target populations and proposes/develops programmes accordingly, in line with ICRC MHPSS standards and safe-access, do-no-harm and continuum-of-care approaches.
    • Supports the identification and development of local and/or national MHPSS referral networks.
    • Plans the necessary resources to implement MHPSS programmes and contributes to recruiting local staff, training/coaching them appropriately.
    • Manages teams of Psychologists 1 and 2.
    • Implements programmes in the field, in accordance with standard MHPSS monitoring tools.
    • Constantly evaluates programme outcomes in terms of actual needs and adapts activities accordingly. Contributes to ICRC annual planning processes on MHPSS aspects.
    • Represents the ICRC in various fora (e.g. national and regional conferences, inter-agency and International Red Cross/Red Crescent Movement meetings) on MHPSS themes.

    REPORTS TO (role)

    • Health Programme Coordinator/Protection Coordinator

    PEOPLE MANAGEMENT RESPONSIBILITIES

    Yes

    SCORE AND IMPACT

    • Remit: local, national and regional.
    • Manages a team of MHPSS psychologists/field officers in his/her geographic area of responsibility (average 5 staff).

    RELATIONSHIPS

    • Internally: interacts with other members of the field Health team and colleagues relevant to the programm's objectives (e.g. Protection delegates).
    • Externally: interacts with staff from National Societies, other humanitarian players and government officials related to MHPSS programming.

    CERTIFICATIONS / EDUCATION REQUIRED

    • University degree in clinical psychology (minimum 5 years’ university study) or psychiatry.
    • Formal education in a field of expertise relevant to the ICRC (e.g. victims of violence, victims of torture, victims of sexual violence.).
    • Fluent English (minimum C1). Good command of French or/and Arabic (B2 minimum). 
    • License to practice in country of residence.

    PROFESSIONAL EXPERIENCE REQUIRED

    • 3 to 5 years of overall professional experience with minimum 2 years of international field experience implementing MHPSS programms in low-income countries.
    • Practice in clinical psychology and psychosocial programms is essential.
    • Experience in fields of expertise relevant to the work of the ICRC (victims of violence, victims of sexual violence, victims of torture, detention, missing persons, migrants, war wounded, physically disabled).

    OUR OPERATIONAL AND FIELD CONSTRAINTS

    • In line with the principle of neutrality, the ICRC does not assign personnel to a country of which they are nationals
    • Candidates must be in good health and will have to do a medical check-up prior to departure in the field
    • Candidates must possess a driving license (for manual transmission vehicles)
    • Candidates must be prepared to accept unaccompanied postings (i.e. no spouse, partner, children or dependents) for at least the first 24 months

    ADDITIONAL INFORMATION

    • Type of mobility: Global Deployment.
    • Length of assignment: short-term to long-term missions. 
    • Starting date: depending on the operational needs - continuous. 
    • Application deadline: 24/12/2024

     

     

     

    Are you ready to explore the next chapter of your career? Remember to check if you meet all the criteria before sending your application! You will need to upload your resume and cover letter, as well as copies of your diplomas and certifications, passport, and valid manual driving license. 

     

     

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

18. Learning and Development Officer (Belgrade Shared Services Centr, RS, 27226)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Purpose

    The Learning and Development Officer is part of the Mobilization, Movement, Partnership (MMP) Department’s transversal LnD Team, comprised of two LnD officers, two LnD Managers and a head of unit. The team’s objective is to provide LnD services and support to the four main divisions in the department (communications, movement cooperation, fundraising and environmental scanning). Each team member will hold priority files for a specific division, as well as a couple of transversal files, and is expected to support the team as required.

    Accountabilities & Functional responsibilities

    • Front and back-office activities in support of learning solutions in the MMP LnD team
    • Providing all aspects of digital and organizational, administrative and logistical support for learning activities, ensuring they are set up and running smoothly
    • Managing the digital learning experience by supporting participants, trainers and other resource people during synchronous and asynchronous parts of online courses and events
    • Managing online communities of expertise and online knowledge platforms, supporting the onboarding of colleagues and facilitating certain training sessions virtually and in-person as needed

    Professional experience / Certifications / Education required

    • 5+ years of professional experience in an administrative or administrative assistant role
    • Min 2 years’ ICRC field experience and/or previous training experience
    • University, or professional certification,, or equivalent work experience
    • Fluent command of English and French; Spanish and/or Arabic an asset
    • Excellent computer competency in managing and organizing administrative functions and a variety of web-based applications (word, excel, PowerPoint, Microsoft Teams, Mural, online survey tools)
    • Good knowledge of information systems, event organization, finance and administration.
    • Ease with technology and working knowledge of online learning applications, such as BlendedX, Cross Knowledge).
    • Strong project management skills
    • Excellent team collaboration and communication skills and ability to work in a virtual team
    • Ability to manage multiple files and deadlines simultaneously
    • Ability to work independently, be proactive, and take initiative
    • Seeks innovative approaches to resolve problems and improve service delivery

    What we offer

    • Work and progressive professional development in an exciting international environment
    • An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
    • Stimulating benefits package

    Additional information

    • Type of role: Trainer 1 (800315)
    • Working rate: 100%
    • Location: Belgrade Shared Services Centre (BSSC), Tresnjinog cveta 1, Belgrade
    • Job level: B2
    • Length of assignment:Open-ended
    • Type of position: Resident (The vacancy is open only for persons with Serbian citizenship or personal work permit in the Republic of Serbia)
    • Application deadline: 25.12.2024.

     

    The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

     

    If you are interested in this position, please send us your CV and Motivation letter in English.

    Only shortlisted candidates will be contacted.

     

19. HR Quality Control Officer (Manila Shared Services Centre , PH, 27255)

    What we do

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose

    The HR Quality Control Officer is responsible for the PACSS’ quality-control processes for HR related data entries, in accordance with the ICRC policies and procedures. They support and monitor subset of the data management processes within the PACSS to enable evidence-based decisions and improvements in the area of data entry, quality support and analytics.

    Relationships

    • Internally, interacts with employees, fellow members of PACSS, HR teams at headquarters and in the field, and other and HR Service Providers
    • Externally, may interact with external suppliers and service providers

    Accountabilities & Functional responsibilities

    Data Quality Control 

    • Conduct both manual and semi-automated data quality controls of the unit that encompasses the entries/actions in the HR systems made by the teams in PACSS 
    • Review and improve controls annually based on risk assessment and as needed due to process updates/changes 
    • Develop and establish controls to address process gaps identified during quality assurance and risks discussions and/or brought by system or policy changes
    • Coordinate and ensure proper and timely closure of incident management with the Quality Assurance Officer, Team Leads, SMEs and as needed, with the management
    • Maintains the quality-control documentation database, instructions, and records

    Analysis & Reporting

    • Build reports to present data, statistical reviews, and trends in identified errors 
    • Prepare data analysis and reports for internal and external compliance reviews or audits as needed
    • Coordinate with Quality Assurance Officer to improve data quality of PACSS entries/actions
    • Takes ownership of assessment of controls across the end-to-end transaction lifecycle, proactively assessing threats, vulnerabilities, and possibility of future incidents

    Support

    • Provide guidance to the Team Leads and management in bringing long-term solutions to repeated issues identified from control reports
    • Aid Quality Assurance Officer by providing data of control outputs to support Root-Cause Analysis exercise and building/improving of KPIs & SLAs

    Additional Duties

    • Follows up on all work-related messages and correspondence with the relevant contacts and departments
    • Takes responsibility for their own professional learning and development
    • Participate in projects, as necessary
    • If necessary and upon request, provide ad hoc administrative tasks for the unit or department
    • Being proactive with continuous improvement propositions for the team’s management processes and / or more generally the PAC Administration

    Selection Requirements

    • University degree or equivalent experience.
    • At least 3 years of previous experience in HR Administration or Shared Services environment.
    • Knowledge and experience of HR services, including workflows, processes, key performance indicators, and data quality controls.
    • Functional knowledge of control design, risk assessment, quality audits and issue management
    • Excellent reporting skills and advance knowledge in using Microsoft Excel (experience in developing macros via VBA Excel)
    • Proficiency in other Microsoft Office suite (Word and PowerPoint)
    • Working knowledge of HR information systems

    What we offer

    • Diverse and humanitarian-minded workforce
    • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
    • Training opportunities
    • Flexible work schedule

    Our Values

    At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.

    Application Reminders

    If this sounds like a good fit for you, kindly apply through the Apply now button below and attach a copy of your updated and comprehensive resume along with your motivation letter.
    -
    Deadline of Application: 1 January 2025
    Target Start Date: Immediately
    Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
    -
    Only shortlisted candidates will be notified.
    This vacancy is open for Philippine residents only.

20. Collaboration Platform Owner (Geneva (GVA), CH, 26931)

    What we do

     

    The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and, at the same time, promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

    Purpose of the position

     

    As a Collaboration Engineer specializing in Microsoft technologies, you will play a key role in managing all aspects of a SharePoint environment. This includes overseeing design, architecture, availability, reliability, performance, monitoring, and security of the farms or tenant. You will work closely with Product Owners, Business Owners, and Infrastructure Teams to support and deliver collaborative tools that enhance productivity and empower internal teams in their daily work.

    Main Duties and Responsibilities

     

    • Designs and manages the architecture of collaboration platforms, including SharePoint, Microsoft Teams, and OneDrive.
    • Ensures high availability, optimal performance, and reliability of collaboration platforms.
    • Monitors system health and performance, proactively identifying and resolving issues.
    • Maintains robust security measures across collaboration tools, ensuring compliance with industry standards and organizational policies.
    • Provides technical support and training to internal teams, ensuring the effective use of collaboration tools.
    • Oversees the architecture, design, and maintenance of collaboration systems.
    • Drives innovation and continuous improvement within collaboration technologies to enhance user productivity.
    • Develops and implements automation scripts to streamline system management and deployment processes.
    • Ensures seamless integration of collaboration platforms with other business systems.
    • Maintains thorough documentation of the collaboration platform’s architecture, configurations, and support procedures, ensuring clear communication with Product Owners, Business Owners, and IT teams to align with business objectives.

    Relationships

     

    • Internally, interacts with a wide variety of teams (T&I and Business) and people from end-user up to senior-level leaders.
    • ​Externally, interacts with T&I suppliers and service providers and staff of any public or private sector organization as relevant.
    • Participates in external events, with professional communities and the Red Cross Movement.

    Desired profile and skills

     

    • Communication & Collaboration — Exceptional listener and communicator with the ability to engage effectively with diverse stakeholder groups. Skilled in facilitating group work and adapting communication styles as needed.
    • International & Multicultural Experience — Experience working in complex, diverse international environments is highly desirable.
    • Language Proficiency — Fluent in English (both written and spoken); proficiency in French is a plus.
    • Analytical & Problem-Solving Skills — Strong analytical thinking and problem-solving abilities, complemented by excellent communication skills.

    Education required

     

    • Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
    • Experience or certification in Agile delivery; SAFe certification is preferred.
    • 8+ years of experience as a Technical Consultant, Architect, or in a similar role within SharePoint or Microsoft 365 environments.

    Experience required

     

     

    • Expert in Microsoft SharePoint (on-premises & SharePoint Online) for site architecture, workflows, and permissions.
    • Proficient in Microsoft Teams setup, administration, and service integration.
    • Experienced with OneDrive for Business and its integration with SharePoint and Teams.
    • Skilled in using PowerApps for low-code/no-code app development integrated with SharePoint and Teams.
    • Hands-on experience with on-premises SharePoint farms, including server roles, services, and patch management.
    • Expert in managing user access, roles, and groups in SharePoint.
    • Proficient in disaster recovery, backup, and restore strategies for SharePoint environments.
    • Knowledgeable in Microsoft Security & Compliance Center for DLP, retention policies, and compliance.
    • Familiar with Azure Information Protection for securing sensitive documents.
    • Proficient in PowerShell for managing SharePoint, Teams, and Office 365.
    • Experienced in using JSON, XML, and REST APIs for custom integrations and automation.
    • Familiar with hybrid SharePoint environments (on-premises to cloud integrations).
    • Experienced with Microsoft 365 Admin Center for platform health monitoring and usage analysis.

    Additional Information

     

    • Type of role: Headquarters
    • Working rate: 100%
    • Starting date: ASAP
    • Location: Geneva
    • Job level: C1
    • Type of position: Long Term Assignment
    • Application deadline: 12/01/2025

    
     

    The ICRC values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates.

    Please note that this position is not eligible for relocation allowance